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Communications Coordinator

Neighborhood House
Seattle, WA


Seattle, WA

Full job description

Neighborhood House Programs
Since 1906, Neighborhood House has been helping diverse communities of people with limited resources attain their goals for self-sufficiency, financial independence, health and community building. Our services include early childhood education (including Head Start and Early Head Start), mentoring and tutoring, emergency referral services, self-sufficiency/employment classes and services (including ESL and citizenship), job placement and training, substance abuse services, transportation and outreach for the elderly and disabled and publication of the Voice newspaper. Annually, Neighborhood House serves over 21,000 individuals. Of those, 60 percent are refugees and immigrants.

S c o pe
The Communications Coordinator works with Neighborhood House’s leadership team to create consistent, compelling messages about Neighborhood House for distribution through the website, Facebook and other social media, press releases, brochures, and other channels. Using a variety of tools, the Communications Coordinator 1) promotes public awareness of Neighborhood House’s history, programs and brand; 2) collaborates with staff to engage volunteers, partners and supporters 3) collaborates with staff for production of materials to assist with client and volunteer recruitment and general community awareness. The Communications Coordinator manages Neighborhood House’s website and social media, and provid es leadership, directs editorial, and handles the production of The Voice, an 8-page newspaper for residents of public housing with a 9,000 circulation.

R esponsibilities
Ag ency communications

Manages the agency website and social media channels, keeping content fresh and ensuring accuracy.

Captures the work of Neighborhood House through video and photography.

Works with the development team to produce the annual report, agency newsletter, donor communications, and other agency collateral; responsible for project management, layout and written/photo content.

Assists Human Resources Manager in producing monthly employee newsletter.

A ssists with special events and provides technical design and layout support to development department on event materials.

S erves as the media contact for the agency and acts as a liaison on marketing and public education efforts as needed.

Recruits and supervises volunteers and interns to assist in the above efforts.

T h e Voice newspaper

S ets editorial direction of the newspaper including assigning and writing stories and working with editorial advisory committees.

Prod uces the newspaper, including editing, photo editing and layout.

Manages relationship between The Voice, Seattle Housing Authority, including monthly content contributions and annual contracts.

Leads the Voice Resident Advisory Committee, a group of public housing residents who meet monthly to comment on past and future issues of the publication.

Manages relationship with Pacific Publishing, the community newspaper company that handles advertising sales for the publication.

O versees printing and distribution systems, interns and freelance reporters.

Manages the budget.

Perform other duties as assigned.

Q ua l ifications
M i nimum Qualifications

Bachelor’s degree in journalism, communications, marketing or related field, plus 2 years of related experience. Experience may be considered in lieu of degree.

Exceptional written and verbal communication skills.

Lead editorial and layout experience; ability to gather, organize and write news stories.

K nowledge of AP style and photography

Experience managing websites and social media for the promotion of an organization.

Must be detail oriented, posses the ability to manage multiple tasks, and have the ability to work under tight deadlines.

Must be capable of providing excellent customer service.

E xperience writing for several different audiences.

Strong knowledge of MS Office, Adobe Creative Suite and Wordpress

Experience scoping and managing communications projects.

Ability to think creatively and have evidence of success in developing brands and delivering concepts to market

A bility to work as a team member in a multicultural organization.

E xperience working with community groups of diverse ethnic and socioeconomic backgrounds.

Must have reliable, independent transportation for frequent travel to various events.

Must be able to work a flexible schedule, including occasional evenings and weekends.

Must pass Neighborhood House’s background check requirements.

Desired Qualifications

Experience with search engine optimization and analyzing web traffic statistics.

Video editing and production experience.

CSS/HTML and other coding knowledge a plus.

Analytical and creative marketing instinct, with a critical and discerning messaging and design sensibility.

Interested candidates should be prepared to share a portfolio of their work and/or include links to some of their online work along with their application.

Excellent medical, dental, and vision benefits available for employee and family. Life insurance provided. Employer contributes up to 4% toward retirements plan with employee match.
Click here for more details about our benefits program.

Employment Practice

Neighborhood House is an Equal Opportunity Employer. Applications are considered without regard to race, age, sex, color, creed, religion, disability, national origin, marital status, mental or physical handicap, sexual orientation (heterosexuality, homosexuality, bisexuality) and expression of gender identity or any other classification protected by law. Neighborhood House encourages and gives hiring preference to current and former Head Start parents and children. We encourage people of color and residents of the communities we serve to apply.

Application Procedure

Submit an agency application , resume and cover letter. Agency applications can be downloaded ( ) or picked up at the address below. Only applicants considered for interviews will be contacted. Applicants may FAX their materials to (206) 461-3857, email to or mail to:

Neighborhood House

905 Spruce St., Suite 200

Seattle, WA 98104

attn: Human Resources

For more information

Inquiries may be directed to Human Resources at (206) 461-8430 or by e-mail to