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Key Account Manager

Vancouver, WA


Vancouver, WA

Full job description

Manage established key accounts to satisfy customers and grow long term business relationships. Identify and successfully develop new sales opportunities. Drive sales systems utilization and continuous systems improvement. Participate and manage customers through global sales and marketing process improvements including CRM, ERP, S&OP, external sales tools, and new product road-mapping. This is an ideal opportunity if you are professional who is energized by a fast-paced global role that applies a broad set of sales, engineering, systems, and collaboration skills.
Manage and grow key OEM accounts.
Qualify and follow up on new sales leads and manage the engagement through CRM.
Liaise with nLIGHT’s product teams to drive complete understanding of end-customer needs.
Facilitate technical support from nLIGHT’s product teams to customers.
Participate in trade shows, conferences, and other industry events.
BS in technology-related field, with preference for Physics or Engineering, is required. MS or PhD is desired.
5+ years in a technical sales role is desired. Alternatively, a strong desire to launch a career in sales coupled with excellent technical credentials will be considered.
Experience in a customer-facing role with track record of customer responsiveness.
Constructive, proactive verbal and written communication skills.
Experience using ERP and/or CRM systems.
Ability to travel domestically and internationally, estimated at less than 25%.
Knowledge of photonic products and markets is desired.
About nLIGHT
nLIGHT is a rapidly growing vertically integrated supplier of high-performance lasers that enable innovation in materials processing, microelectronics and defense applications. nLIGHT develops and manufactures fiber lasers based on industry-leading semiconductor laser and optical fiber technology. nLIGHT is headquartered in Vancouver, Washington with additional sites in North America, Europe, and Asia. We're committed to working together to deliver breakthrough solutions that help our customers innovate and grow.

nLIGHT is subject to US Export Control regulations. To qualify for this position, a Foreign Person (that is, not a US Citizen or legal Permanent Resident) must be eligible for a deemed export license under the US Department of Commerce and/or the US Department of State.
nLIGHT is an Equal Opportunity Employer, including protected veterans and people with disabilities. For more information, please see the EEO is the Law poster from the federal government: