Account Coordinator

JetCo Federal is a small business that supplies government clients, primarily the Department of Defense, with packaging materials and expertise, logistics management, order fulfillment, fulfillment and distribution, warehousing services, and warehouse consumables. We exist to connect small business innovation with government.

What You Will Do in This Role:

This role will coordinate and expedite order flow between suppliers and customers according to production schedules. Duties include reviewing and distributing production orders and shipment schedules, conferring with suppliers to determine work progress and ready dates, and reporting on progress of work, inventory levels, costs, and quality issues.

Qualifications:

• Two years of experience in a general business position
• Exceptional customer focus
• Demonstrated success setting priorities and meeting deadlines
• Ability to interact with suppliers and earn their professional respect
• Analytical and problem-solving skills, with the ability to identify issues, analyze root causes, and develop practical solutions
• Excellent communication skills
• Attention to detail and maintaining high standards
• Desire to work in a small and scrappy business environment
• Ability to work well either alone or as part of a team
• Ability to operate standard office equipment and technology
• Ability to follow oral and written instructions
• Computer skills; MS Office Suite

Physical Requirements:

• Must be able to lift and carry items weighing up to 50 pounds regularly, and occasionally heavier items with assistance.
• Ability to stand, walk, bend and twist for extended periods of time

Preferred Qualifications:

• Working knowledge of QuickBooks or other accounting software
• Associates or Bachelors degree or relevant work experience
• Working knowledge of CRM and ERP systems

EEO Commitment

JetCo is an equal opportunity employer that prohibits discrimination and harassment in employment on the basis of race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability, genetic information, height, weight, marital status or veteran status in accordance with applicable laws.

In addition, it is the policy of JetCo to comply with federal, state, and local laws governing nondiscrimination in employment, and to undertake affirmative action in recruitment, employment, and promotion of employment as required by applicable provisions of Executive Order 11246, the Rehabilitation Act, the Vietnam Era Veteran’s Readjustment Assistance Act, and related state law. JetCo’s President supports and endorses this Equal Employment Opportunity Policy.

Job Type: Full-time

Work Location: Hybrid remote in Grand Rapids, MI 49512

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus opportunities

Ability to Commute:

• Grand Rapids, MI 49512 (Preferred)

Work Location: Hybrid remote in Grand Rapids, MI 49512