Accounts Receivable/Customer Service Representative

Elevate your Career with Miller Paper & Packaging!!

Looking for an opportunity to excel in a dynamic work environment while fostering meaningful connections with both colleagues and customers? Miller Paper & Packaging is your next destination! Join our team where growth, success, and a supportive environment await you!

Position Details:

• Job Title: Accounts Receivable / Customer Service Representative
• Employment Type: Full-time, offering up to 40 hours per week
• Schedule: Monday-Friday, from 8:00am-5:00pm
• Location: Amarillo, TX
• Compensation: $15-$17/hour

Responsibilities and Duties:

• Research and resolve past dues, unapplied credits, short/over pays and make collection calls
• Maintaining accounts within terms, accurate reconciliations, and accuracy in entries
• Answering all incoming calls & emails regarding billing issues, product problems, service questions, and general customer concerns
• GL coding, data entry, scanning and filing done accurately and in a timely manner
• Creating purchase orders and placing orders with vendors as needed
• Processing customer returns and picking up orders as needed
• Troubleshooting any backorders and finding any viable “customer approved” substitutes
• Completing follow through with customer and sales staff inquiries timely and efficiently
• Researching out of stock products and recommending suitable product substitutes to customers
• Reconciling vendor invoices to customer direct ship orders
• Scanning all customer signed proof of deliveries and attach to electronic customer order
• Ordering and processing all orders as assigned
• Printing, emailing and faxing customer invoices as needed
• Transferring and Shipping
• Collaborate and perform additional accounting duties to aid the Corporate Accounting Team in reaching current goals
• Other duties as assigned

Qualifications and Skills:

• High school diploma or GED required, Bachelors preferred
• Minimum of 2 years experience in customer service role required
• Minimum of 2 years prior experience in an Accounts Receivable or Account Payable position required
• Experience in the janitorial/paper industry preferred
• Ability to do routine business math calculations and reconcile invoices
• Strong communication skills both verbal and written required
• Proficiency in in Microsoft Office suite (especially Excel) required
• Must be able to lift up to 50lbs

Benefits:

• 401K
• 401K Matching
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Sick/Personal Paid Time Off
• Vacation Paid Time Off
• Holiday Pay
• Annual Profit Sharing

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No weekends

Work Location: In person