Addiction Management Coach

Face It TOGETHER, Inc.
Denver, CO
$15.00 - $26.40 an hour - Part-time

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Job details

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  • $15.00 - $26.40 an hour

Job type

  • Part-time

Shift and schedule

  • 8 hour shift
  • Day shift


Denver, CO

Pulled from the full job description

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Life insurance
  • Paid time off

Full job description

Addiction Management Coach
Addiction Management Coach
Addiction Wellness Coach

POSITION TITLE: Addiction Wellness Coach
REPORTS TO: Director of Operations

DEPARTMENT: Addiction Wellness Coaching
STATUS: Hourly

POSITION SUMMARY: This position is responsible for providing peer-based coaching and ongoing support to improve the wellbeing of individuals impacted by addiction. You will be guiding people through a behavior change and wellness process. We apply the latest chronic disease management research, technology, and data science to help people navigate the challenges associated with addiction.



  • Serve as primary Addiction Management Coach. Assess member’s needs, develop objectives, and engage members through change and wellness process. In some circumstances, assist with information and navigation to community-based resources.
  • Assist in increasing the conversion rate of enrolled coaching members who are paying, covered by grant funding, or have an approved sponsorship as set by our Objectives and Key Results (OKR) each year.
  • Responsible for educating themselves on topics pertinent to persons with addictions and loved ones that could help in the coaching process, not limited to, but may include: boundary setting, communication skills, coping techniques, neurobiology around addiction, self-talk, and emotional regulation.
  • Proficient in organizational language and goals. Provide coaching in line with those standards and consistently upholding the mission and image of Face It TOGETHER.
  • Document care with clients, utilizing member tracking software as trained including accurate and complete documentation of member information.
  • Perform all welcome desk and communications concierge duties as scheduled and/or as needed.
  • Engage in special projects or other Face It TOGETHER activities. This will include participating in community-based events and engaging with media when appropriate and approved by Face It TOGETHER’s communications team.
  • An employee may be expected to lift 25lbs. in a normal workday.
  • Assist leadership with any projects or duties of the organization as assigned.

Training and Certification:

  • Complete and maintain Face It TOGETHER Addiction Management Coach Certification. This requires participating in all continuing education training sessions – in-person or online.
  • Participating in regular coach supervision requirements and performance evaluation reviews.
  • Complete the necessary requirements to be NAADAC certified by the end of year one and maintain on going.
  • Attend regular scheduled trainings with coaching supervisor and other team members.


  • Have personal experience with addiction.
  • Effective communication skills both verbal and written, proficient typing skills, and computer software skills and knowledge.
  • Comfortable with technology and multiple platforms; proficient in Microsoft office.
  • Are non-judgmental and can build trust that sets a foundation from which the wellness process can begin and grow.
  • Collaborate with your team of coaches, coaching supervisor, addiction management team, and others to identify and help solve various problems.
  • Coaching differs from other clinical services. It is not uncommon for a person to need different support services at different stages in their wellness journey. This requires care in evaluating needs and delivering coaching within the boundaries of the coach’s knowledge and experience and knowing how and when to refer to a clinical professional.
  • Ability to prioritize tasks and independently manage time so that the needs of the members, needs of the organization, and needs for personal well-being are maintained.
  • Ability to problem solve. Many of our clients are where they are because their problem-solving and decision-making skills are impaired. You need to solve the problem and effectively communicate the solution so the client can make positive decisions.
  • Understand the difference between providing a service and providing hospitality. Yes, we are delivering care through services and products, but our clients must feel welcome and wanted above anything else.

The Addiction Management Coach demonstrates a passionate commitment to:

Mission: To get people with addiction and their loved ones well.


  • We have REVERENCE for all.
  • We are committed to being DATA-DRIVEN decision makers.
  • We challenge and encourage each other towards SELF-ACTUALIZATION.
  • We expect to be held ACCOUNTABLE for HIGH PERFORMANCE.
  • We EMBRACE the UNPREDICTABILITY of addiction.

The Management Coach models the organization’s culture:

  • Thrives in a culture of innovation, risk-taking, high quality, free expression, transparency, mutual accountability, limited hierarchy, and respect for all.
  • Assists the team in executing the organization’s vision and mission reflecting the principles of social entrepreneurship and the magnitude of the challenges and opportunities inherent in solving the nation’s costliest public health problem.
  • Communicates clearly with the team, partners, and stakeholders.
  • Holds self, team members, contractors, and volunteers to the highest performance expectations and to strictest adherence to the organization’s values.
  • Commits to a process of organization risk management that secures advancement of the vision, mission, and strategic goals, and protects the organization’s brand.

PHYSICAL EFFORT: Work involves sitting, standing, and walking most of the work period. Occasionally lifts and carries items weighing up to 30 pounds. Requires repetitive movements of the wrists, hands, and fingers, the ability to receive and express detailed information through oral communication, visual acuity, and the ability to read and understand written directions.

WORK SCHEDULE: This position will start off at 2 - 8 hour days a week in our soon to open Denver CO office. There will be opportunity for this position to grow as we grow our client base in the area.

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. We’re committed to treating everyone with reverence and doing our best to create an inclusive, welcoming culture.

Job Type: Part-time

Pay: $15.00 - $26.40 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Vision insurance


  • 8 hour shift
  • Day shift

People with a criminal record are encouraged to apply

Application Question(s):

  • Please explain your personal experience with addiction and why you are interested in this position.
  • Do you speak Spanish fluently?

Work Location: In person

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