Administrative Assistant/Receptionist

About Us:

We are a compassionate and client-focused mental health therapy practice committed to supporting individuals on their journey to wellness. Our team of dedicated therapists creates a welcoming and supportive environment for both clients and staff. We are currently seeking a reliable, detail-oriented Administrative Assistant to join our team on a contract-to-hire basis.

Job Summary
The Administrative Assistant will play a vital role in the day-to-day operations of the practice by providing front-desk support, assisting therapists, and ensuring the office environment is well-maintained. The ideal candidate is organized, tech-savvy, professional, and capable of handling multiple tasks in a confidential and fast-paced setting.

Responsibilities

• Answer incoming phone calls and respond to client inquiries with professionalism and care
• Schedule, confirm, and manage client appointments using practice management software
• Verify and check client health insurance benefits prior to appointments
• Greet clients and ensure the front office area is welcoming and organized
• Support therapists with administrative tasks including making copies, scanning documents, and preparing materials
• Maintain the cleanliness and organization of the office environment
• Manage office supplies and ensure equipment is functioning properly
• Run errands as needed (e.g., picking up office supplies, mailing documents)
• Perform other duties as assigned to support practice operations

Qualifications

• Prior experience in a healthcare or mental health setting is preferred
• Strong phone etiquette and communication skills and knowledge of HIPAA compliance
• Experience with scheduling and insurance verification
• Proficiency with office technology (copiers, scanners, basic computer software)
• Highly organized and detail-oriented
• Ability to handle sensitive and confidential information
• Self-starter who takes initiative and can work independently
• Valid driver’s license and reliable transportation for occasional errands
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Join our dynamic team where your contributions will be valued, and you will have the opportunity to grow professionally!

Job Types: Full-time, Temp-to-hire

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person