Aircraft Line Supervisor

Overview
Flightways at Columbus Airport is seeking a dedicated and experienced Line Supervisor to lead the daily operations of the Aircraft Line Service Technician team within our facility. The ideal candidate will have a strong background in aircraft service and possess exceptional leadership skills. This role requires effective communication and organizational abilities to ensure that all tasks are completed efficiently and safely. As a Line Supervisor, you will play a crucial role in maintaining high standards of service and regulatory compliance while fostering a positive work environment.

Key Responsibilities:

1. Team Leadership

• Oversee the Line Service Technician team to ensure compliance with safety standards and customer service expectations.
• Assign daily tasks, coordinate shift schedules to optimize staffing levels for operational needs.
• Act as a primary point of contact for resolving operational issues and/or conflicts on the ground.
• Assist the FBO Manager with personnel recommendations, including participation in the interview process when growing the team.

2. Aircraft Servicing Oversight:

• Oversee aircraft servicing operations to include refueling operations using appropriate equipment, aircraft towing and parking maneuvers, and aircraft marshaling.
• Coordinate pre-flight and post-flight inspections of aircraft to check for any signs of damage, leaks, or irregularities.

3. Customer Service:

• Provide high-quality customer service to pilots, crew members, and passengers by addressing their needs promptly and professionally.
• Assist with baggage handling, including loading and unloading luggage; assisting passengers with boarding/disembarking aircraft.
• Communicate effectively with flight crews to coordinate service requests and ensure timely departure/arrival of flights.

4. Safety Compliance:

• Adhere to all aviation regulations, company policies, and safety procedures to maintain a safe working environment.
• Conduct regular inspections of ground support equipment (GSE) to ensure proper functioning, reporting any maintenance and/or repair needs as required.
• Participate in safety training sessions and drills to enhance awareness of emergency procedures and hazards associated with aircraft servicing operations.

5. Administrative Support:

• Maintain accurate records of aircraft movements, fuel transactions (to include monitoring fuel levels and ordering fuel as needed), and service activities in accordance with regulatory requirements and company policies.
• Collaborate with the FBO Manager to identify process improvements that will optimize efficiency.

Experience

• High School Diploma or GED
• 1-3 years experience in aircraft line service operations, ground handling, or ramp operations required.
• Knowledge of aviation fueling procedures, safety practices, and regulatory requirements required.
• Strong communication and interpersonal skills; ability to work in a team environment
• Strong attention to detail
• Ability to work in a fast-paced setting
• Must be able to lift at least 75 pounds, bend, stoop, and stand for extended periods of time in various weather conditions.
• Willingness to work some irregular hours, including evenings/weekends/holidays as required by operational needs. (Additional pay may apply to after hours work on a conditional basis)

Join our team as a Line Supervisor where your expertise will contribute significantly to our success!

Job Type: Full-time

Pay: $20.00 - $26.50 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Evenings as needed
• Holidays
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• aircraft line service operations: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Columbus, GA 31909 (Required)

Ability to Relocate:

• Columbus, GA 31909: Relocate before starting work (Required)

Work Location: In person