Applications Design & Technical Support Specialist

Application Design & Technical Support Specialist- Lighting Controls
Location: Wallingford, Connecticut

About SENSORWORX :
SENSORWORX is a rapidly growing company that designs and manufactures high-quality lighting controls, sensors, and switches (wired and wireless) and is redefining the occupancy sensor category. At the core of this claim is the incorporation of key innovations in three areas:
Technology, Convenience, and Manufacturing Quality.

SENSORWORX products are designed, produced, and sold by BLP Technologies, Inc. of Wallingford, Connecticut. Founded in 2017 by engineers with decades of experience in lighting controls, the team behind SENSORWORX has an unmatched resume of bringing high quality and innovative products to the lighting and building control marketplace. With particular expertise in occupancy sensing, BLP Technologies is uniquely qualified to make the SENSORWORX brand the new standard of quality and technology excellence. SENSORWORX products are proudly made in the USA at our state-of-the-art manufacturing facility in Wallingford CT.

About this role:
A successful Application Design & Technical Support Specialist understands the lighting controls requirements of a project by reviewing construction documents and engineers’ specifications. The Application Design & Technical Support Specialist works closely across our network of sales agents and/or customers to design lighting controls systems that meet the projects lighting controls requirements. The Application Design & Technical Support Specialist will use Bluebeam software to generate the requested project outputs from internal and external customers. Requests range from lighting controls layouts/designs, quotations, product crosses and bills of material.

The Application Design & Technical Support Specialist will also provide phone based technical and sales support to both internal and external customers such as electrical contractors, sales agents, end users etc.

Key tasks and responsibilities:

• Review of project drawings, and construction contract specifications to establish project requirements.
• Design lighting controls systems based on construction documents, specifications and/or sales agent/customer directive.
• Utilize Bluebeam design software to design, provide project bill of materials, develop quotes and single line wiring diagrams.
• Serve as a technical resource to both internal and external customers.
• Provide phone based technical support; utilize problem solving and communication skills to troubleshoot any issues and propose the best solution.
• Possess and maintain a solid understanding of SENSORWORX controls products portfolio as well as competitor products.

Qualifications and preferred skills:

• Bachelor's degree or relevant technical experience.
• 0-2 years experience.
• Experience using design software such as AutoCAD and/or Bluebeam a plus.
• Basic knowledge of electrical wiring and circuitry.
• Experience reading and interpreting electric plans, construction, and engineering documents.
• Prior experience communicating technical information to both technical and non- technical audience.
• Demonstrated history of working both independently and within a team.
• Excellent verbal and written communication skills.
• Comfortable in a start-up environment where working in close collaboration across various teams and departments is essential.
• Willingness to learn and work on tasks outside of this role’s “Key tasks and responsibilities” as the business requires.

Benefits:

• Fantastic Medical Insurance
• 401k matching
• Dental/Vision
• Flexible PTO
• Life & Disability Insurance

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

Ability to commute/relocate:

• Wallingford, CT 06492: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person