Assistant Property Manager

Work Culture

Lewiston Housing looks for teammates that work smart during business hours but value their time off when not at work. You should like the work you do, but your work should not be your life. The ability to collaborate and roll up your sleeves to get the job done in a realistic timeframe is critical for your success at Lewiston Housing.

We believe stable and safe affordable housing is the foundation of a healthy life for the people we serve, and we are looking for people to work with us who share this belief. Safe, affordable housing is the number one issue people are facing in our community, and we are looking for those who want to help us make a difference.

Benefits

• 3 low deductible health insurance options, including a 100% employer-paid insurance option; dental and vision insurance options as well
• 15 paid holidays;12 vacation days and 12 sick leave days accrued annually
• Flexible work schedule including 4 day work week flexibility
• Excellent retirement benefits including Maine Public Employees Retirement System, 5% contribution to 401(a) plan after one-year employment, and 457 plan
• Other benefits include short term/long term disability insurance, life insurance, flexible spending account, training, and educational benefits.
• Employees are eligible for the Public Service Loan Forgiveness Program for student loans.

Equal Opportunity Employer

Lewiston Housing is proud to be an equal opportunity employer. Employment decisions at Lewiston Housing are based on merit, qualifications, and abilities. We do not discriminate in employment opportunities or practices on the basis of any characteristic protected by law.

Lewiston Housing will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue business hardship. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

Duties and Job Responsibilities

• Adhere to all applicable state, federal, and agency rules, policies, procedures, and regulations at all times, including Affirmative Fair Marketing Housing plans and any funding program requirements.
• Work closely with the property management team in managing the day-to-day operations of a portfolio of affordable housing properties.
• Assist in maintaining optimal property financial health by aiding in the completion of processes such as:
• Collecting rent and all applicable fees and/or resident charges and tracking delinquent accounts;
• Coordinate with residents regarding rent payments, providing resources or alternatives as appropriate and following up as necessary;
• Assist in the completion of resident move-out processes, including inspections and assessment of damage charges within the established timeframe.
• Coordinate programming to encourage a sense of community and address the residents’ needs (i.e. social, economic, health, educational) through:
• Notify residents of resources, events, workshops, etc.;
• Establish and engage partnerships with community organizations to bring resources to the properties;
• Collaborate with other property management staff to respond to resident issues, including complaints, conflicts, problems, and requests for assistance, making referrals to social service agencies as needed.
• Provide support in the completion of timely and accurate annual re-certifications and lease renewals.
• Assist in the Reasonable Accommodation process.
• Provide a high level of customer service and ensure resident satisfaction through strong, open communication and follow-through.
• Maintain resident confidentiality.

Skills

• High School Diploma or equivalent, bachelor’s degree in relevant field preferred
• Knowledge of social service agencies and experience working with social service agencies
• Competency in MS Office and relevant databases and software
• Customer focus and experience working with marginalized populations
• Interpersonal savvy with strong communication skills
• Well organized and excellent time management skills

Job Type: Full-time

Pay: $17.53 - $21.89 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Multiple locations