Assistant Property Manager

Join a growing company that supports and strengthens the affordable housing communities across New England. Realty Resources Management has been providing professional real estate management services to a portfolio of affordable residential properties since 1976. Since then, we have grown to a portfolio of over 80 affordable housing projects, responsible for managing services in Maine, New Hampshire, Massachusetts, and Vermont, totaling over 2,000 units.

JOB SUMMARY

Assist with the management of a portfolio of affordable housing developments. Handle the day-to-day operations of properties in assigned portfolio. Monitor lease compliance for tenants. Coordinate maintenance staff according to property needs.

ESSENTIAL FUNCTIONS

• Assist with the management of day-to-day operations of affordable housing properties.

• Answer phones, check and respond to messages and emails

• Order office supplies

• Assist in obtaining verifications needed for applications and recertifications.

• Complete move-in and move out process.

• Collect rent and all applicable fees and/or resident charges, track delinquent accounts, initiate and follow through with legal proceedings for nonpayment and cause evictions.

• Solicit bids/proposals to replace/repair items as needed in accordance with company policy.

• Develop understanding of and adhere to all Company policies and procedures.

• Develop understanding of and adhere to all relative regulatory agency rules and regulations.

• Develop understanding of agency agreements, contracts and management plans for respective properties.

• Coordinate and perform inspections (i.e. Regulatory Agencies & Investors).

• Coordinate turnover and schedule contractor work with assistance of Maintenance Technicians.

• Communicate with Maintenance personnel regarding work orders, capital and property improvements, inspections, preventative maintenance programs, and resident issues.

• Walk the building and grounds to monitor building (including public bathrooms) and grounds maintenance performance and assess safety, security risks and capital needs.

• Walk vacant units at least weekly to avoid unforeseen catastrophes

• Coordinate scheduling vendors and placing orders with maintenance.

• Handle resident complaints and lease compliance issues.

• Maintain resident confidentiality.

• Professional conduct and appearance at all times

• Completes training programs as required by company, federal and state guidelines (ongoing).

• Communicate and report with Regional Property Manager.

• Other duties as assigned.

QUALIFICATIONS

Knowledge: Correct English usage, grammar, spelling, punctuation, and arithmetic. Proficient in use of Microsoft Office products. Willingness to learn.

Skill: Strong organizational skills and ability to work effectively with others. Excellent communication skills. Ability to travel. Ability to work independently and as part of a team. Ability to complete tasks on a timely basis. Ability to work with diverse ethnic and low-income families in a professional manner. Ability to deal with a variety of people under constantly changing circumstances using tact and diplomacy. Ability to handle emergency situations and pressure due to complexity and time sensitivity.

Education/Experience: Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying.

Must have a valid drivers license and reliable transportation.

PHYSICAL REQUIREMENTS

• Ability to sit for long periods of time

• Ability to lift 0-40lbs

• Ability bend, kneel, reach, squat, and climb

REPORTS TO: Regional Property Manager OVERSEES: Maintenance and Janitorial Staff

NOTE: THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. REASONABLE ACCOMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH DISABILITIES TO PERFORM THE ESSENTIAL FUNCTIONS. MANAGEMENT RETAINS THE DISCRETION TO ADD OR CHANGE THE DUTIES OF THE POSITION AT ANY TIME. INDIVIDUALS WHO WORK AT REALTY RESOURCES MANAGEMENT ARE “AT WILL” EMPLOYEES. A MORE COMPLETE EXPLANATION OF REALTY RESOURCES MANAGEMENT PERSONNEL PROCEDURES IS DESCRIBED IN THE PERSONNEL MANUAL.

Work Remotely

• No

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Property Management: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: On the road