Barista/Front of House (part-time)

Barista/ Front of the House Team Member

• Are you outgoing and energized by social interaction?
• Do you have a passion for local food and beverage?
• Have you always wanted to learn latte art?
• Do you browse Pinterest searching for the latest and coolest retail displays?
• Do you love being part of a small and supportive team?
• Do you love staying busy and have an eye for detail?

We’re looking to add a caring and motivated human to our small team of coffee fans at our woman-owned business. If the above resonates with you, we'd love to hear from you!

Overview

This position is an integral part of our retail and front of the house team. You will be responsible for creating a memorable experience every time a customer walks through our door. By crafting delicious coffee beverages, speaking knowledgeably about our coffee offerings and brew equipment, you will be an extension of our brand. You will learn about the specialty coffee industry and grow with our team of dedicated and passionate coffee professionals.

A Month in the Life of....

At the bar...

• Prepares highest quality, consistent coffee beverages, following specialty coffee program standards
• Provides thoughtful customer service and impactful experiences for guests
• Shares knowledge of coffee and coffee products with customers; describing profiles of coffee and espresso offerings
• Develops knowledge about specialty coffee standards and participates in ongoing trainings and professional development opportunities
• Works closely with team to implement and maintain efficient workflow
• Monitors and updates coffee brewing recipes
• Implements coffee brewing equipment and coffee bar cleaning protocols
• Operates and calibrates coffee and espresso equipment to achieve consistent high quality results
• Works with team on monitoring coffee inventory/manages coffee inventory

On the retail floor:

• Creates and maintains attractive displays of retail coffee and equipment offerings
• Maintains a clean and organized retail and customer space at the roastery, our bar, and back of the house
• Continually develops in-depth knowledge of retail offerings and assists customers in selecting the product that best suits their needs

At the roastery & out-n-about:

• Participates in collaborations, events, and community building efforts within the Burlington community
• Assists with and contributes to special events at the roastery and external coffee events
• Contributes to marketing & communicating efforts
• Participates in creating an inclusive environment where all feel welcome and engage with the community we serve with kindness, professionalism, and grace

The Ideal Skills and Experience for this Position:

Ideally:

• Prior experience in specialty coffee
• Familiarity with specialty coffee industry, SCA standards in coffee and espresso preparation
• Understanding of basic espresso fundamentals (such as extraction, dosage) and how variables impact flavor
• Familiarity with basic coffee and espresso equipment - experience with basic troubleshooting, understanding how to calibrate and maintain equipment is helpful
• Eye for identifying efficient workflows
• Retail and customer service experience
• Ability to taste and describe coffee and espresso offerings to customers

A must:

• A team player who supports colleagues and creates a great atmosphere to work in
• Ability to think quickly and be a problem solver
• Ability to effectively engage with customers, your team and your manager
• Keen sense of customer service and hospitality; ability to create memorable moments for customers
• Exceptional communication and listening skills
• Excitement to learn
• Ability to be flexible
• Approach work with a positive attitude
• Attention to detail and ability to follow through
• Strong work ethic
• Be a self-starter with ability to identify and execute on your own tasks and projects that need attention
• Ability to work efficiently as part of a team, or solo
• Knowledge and passion for coffee and specialty beverages
• Ability to be on your feet for extended periods of time
• Valid u.s. drivers license and good driving record (some driving of company vehicle may be required).

Position Type and Compensation

Type: Part-time; 2-3 shift/week with opportunities to cover additional shifts and other activities depending on skill set, experience and scheduling needs of our team

Schedule: Monday - Sunday shift; shifts and schedule to be worked out with manager. Weekend shift availability desired.

Pay: $20.00/hour plus additional benefits (see below)

Location: Burlington, VT

Benefits:

• Participation in company-sponsored 401(K) plan with Brio matching up to 3% of wages
• Paid time off (PTO); up to 25 days per year, pro-rated based on hours worked
• Potential for profit-sharing bonuses
• Predictable scheduling
• Employee discounts on coffee and equipment

Ready to Apply?

Submit your resume and brief cover letter why you are a good fit for this position. Please also include your availability. Brio celebrates the diversity of the human experience and we value a diverse and inclusive workplace. We strongly encourage women, BIPOC, LGBTQIA individuals, and foreign-born residents to apply.

Job Type: Part-time

Pay: $20.00 per hour

Expected hours: 16 – 32 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid sick time
• Paid time off
• Paid training
• Retirement plan

Shift:

• 8 hour shift
• Day shift

Application Question(s):

• How many hours per week are you available to work? What days are you available?

Experience:

• Coffee: 1 year (Preferred)
• specialty coffee: 1 year (Preferred)

Work Location: In person