Bilingual Client Services Representative
Full job description
Client Service Representative-(Union Position) 8:30-4:30 M-F
15.15 per hour, .50 bilingual stipend (Non-Negotiable) 15.65 total ph
35 HR WORK WEEK- NO NIGHTS AND WEEKENDS!
13 Paid Holidays!
Vacation and Sick after 6 months!
Discounted Health Insurance!
Assesses client needs in relation to services and program qualifications.
Obtains necessary data and compiles appropriate forms.
Enters data into the computer system.
Answers incoming phone calls and identifies and renders appropriate services.
Schedules client appointments for services.
Performs duties as a receptionist for the health department.
Facilitates an orderly atmosphere of the waiting room.
Participates in clinics and programs sponsored by the health department.
Performs appropriate emergency response duties as required.
Performs other duties as assigned.
Communicates effectively, orally, and in writing, with office and department personnel, clients, and community agencies.
Displays a KIND, caring attitude. Is professional, mature, and self-controlled. Maintains strict confidentiality of client and office information.
Displays organizational skills and ability to work flexibly and
Education and Training
High school diploma or equivalent with office experience/education. Knowledge and experience with computers required.
Ability to type, have a good understanding of computers and office equipment.
Must be fluent in Spanish and able to read/write and communicate clearly with clients.
Requires vision adequate to read and analyze written and printed documents.
Requires hearing and speech skills adequate to answer telephone calls and to communicate with clients and staff.
Requires manual dexterity to perform typing and other office tasks.
Requires the ability to follow verbal and written directions.
Requires ablitly to lift 15-30 lbs, navigate stairs, drivers license required
KCHD is an equal opportunity employer
Job Type: Full-time
Pay: $15.65 per hour
Expected hours: 35 per week
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Day shift
- Monday to Friday
Work Location: In person