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Bilingual Client Services Representative

Kankakee County Health Department
2390 W Station St, Kankakee, IL 60901
$15.65 an hour - Full-time

Location

2390 W Station St, Kankakee, IL 60901

Benefits
Pulled from the full job description

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Full job description

Client Service Representative-(Union Position) 8:30-4:30 M-F

15.15 per hour, .50 bilingual stipend (Non-Negotiable) 15.65 total ph

35 HR WORK WEEK- NO NIGHTS AND WEEKENDS!

13 Paid Holidays!

Pension Plan!

Vacation and Sick after 6 months!

Discounted Health Insurance!

Assesses client needs in relation to services and program qualifications.
Obtains necessary data and compiles appropriate forms.
Enters data into the computer system.
Answers incoming phone calls and identifies and renders appropriate services.
Schedules client appointments for services.
Performs duties as a receptionist for the health department.
Facilitates an orderly atmosphere of the waiting room.
Participates in clinics and programs sponsored by the health department.
Performs appropriate emergency response duties as required.
Performs other duties as assigned.

Personal Characteristics
Communicates effectively, orally, and in writing, with office and department personnel, clients, and community agencies.

Displays a KIND, caring attitude. Is professional, mature, and self-controlled. Maintains strict confidentiality of client and office information.

Displays organizational skills and ability to work flexibly and
independently.

Education and Training

High school diploma or equivalent with office experience/education. Knowledge and experience with computers required.

Ability to type, have a good understanding of computers and office equipment.

Must be fluent in Spanish and able to read/write and communicate clearly with clients.

Job Requirements

Requires vision adequate to read and analyze written and printed documents.

Requires hearing and speech skills adequate to answer telephone calls and to communicate with clients and staff.

Requires manual dexterity to perform typing and other office tasks.

Requires the ability to follow verbal and written directions.

Requires ablitly to lift 15-30 lbs, navigate stairs, drivers license required

KCHD is an equal opportunity employer

Job Type: Full-time

Pay: $15.65 per hour

Expected hours: 35 per week

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday

Work Location: In person