Bilingual Housing Navigation Coordinator

The Bilingual Housing Navigation Coordinator is responsible for assisting English and Spanish speaking clients with connection to emergency shelter and securing and/or maintaining stable housing. This position will also serve some clients speaking other languages using translation services. The Bilingual Housing Navigation Coordinator will provide culturally inclusive, trauma-informed services and will incorporate best practice techniques into the program.

Sunshine Place, Inc. is a local non-profit organization located in Sun Prairie, Wisconsin. Our mission is to serve as a centralized location for those seeking help with food, housing, clothing, and other essential services.

Position Responsibilities & Essential Job Duties

1. Direct Service

• Assist clients in finding, obtaining, and keeping safe affordable housing through direct housing counseling, assistance, and advocacy.
• Provide guidance for both individuals and families who need assistance with the subsidized housing application process.
• Assist consumers eligible for Section 8 vouchers and subsidized housing to maintain qualifications for vouchers and conduct follow-up contacts as needed.
• Complete the intake process for emergency assistance requests for families.
• Obtain all needed documentation from clients, landlords, utility companies and other vendors for financial assistance.
• Advocate with landlords in an effort to preserve consumers' housing.
• Develops relationships with transitional housing programs as needed.
• Works with existing landlords to develop plans to work with tenants to prevent eviction.

2. Management & Administrative Responsibilities

• Manage and develop the Sunshine Place Housing Navigation Program.
• Discern and develop eligibility for clients requesting services.
• Maintain detailed and accurate records of all financial assistance provided for clients and funding purposes.
• Maintain a list of lower cost, independent living arrangements; and disseminate housing resource information to consumers and to other service providers as requested.
• Gather and analyze county-wide housing information to understand existing housing resources.
• Collaborate with program staff, service providers and other stakeholders to complete a community asset map.
• Join and play an active role in both local and county-wide housing meetings.
• Collaborate with service providers, staff, and other stakeholders around programs and services related to preventing and ending homelessness and increasing access to affordable housing.
• Other duties as assigned.

3. Outreach, Diversity, Equity & Inclusion Responsibilities

• Actively participate in outreach efforts to spread the word in the community about Sunshine Place and its programs.
• Collaborate with program staff on Diversity, Equity, and Inclusion efforts.

Minimum Skills, Knowledge, and Experience

• Associate degree in the social sciences, human services, or related field is required (relevant experience may be substituted in lieu of a degree).
• At least 2 years of experience in social work, human services, or related field.
• Fluency in Spanish and English - verbal and written required.
• Must have knowledge about the following: trauma informed care, low-income and subsidized housing programs, issues of mental health and substance abuse, or poverty issues, and knowledge of resources available to low-income households.
• Strong problem-solving skills.
• Strong interpersonal skills with the ability to work cooperatively as part of a team – with volunteers, outside agencies, and clients.
• Must be proficient with Microsoft Word, Excel, PowerPoint, and Gmail
• Must have excellent organizational and time management skills; ability to plan and coordinate work independently and proactively, balancing multiple work demands in a fast-paced environment.
• Must have superb organizational, time management and problem-solving skills.
• Must be able to hold oneself accountable for actions, successes, and failures.
• Must have a high level of personal and professional integrity: ability to deal with sensitive issues in a confidential, professional, ethical, and caring manner.
• Be flexible in the work environment to take direction, work cooperatively as a team, work independently, and adapt to changing organizational needs.
• Must be able to work occasional evening hours or weekends as needed.

Physical Requirements: Primarily sedentary work, exerting up to 25 lbs. of force occasionally or a negligible amount frequently.

Physical Activity: Primarily working position-sitting, with occasional standing, walking, driving, stooping, crouching, and kneeling; frequent reaching, carrying lifting, pushing, pulling, fingering, grasping, typing, talkingspeaking clearly, hearing-conversation, and seeing-nearby.

Work/Environment: Moderate noise level consistent with an office environment.

Personal/Physiological: Interaction with people, working around people, planning of activities, making judgements in emergency situations, frequent changes in duties and volume of work, intra-organizational communication.

Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.

*The applicantion period for this position closes on Tuesday, November 26th.*

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person