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Branch Manager

AFC Industries
3.3 out of 5
Hazel Park, MI
$75,000 - $80,000 a year - Full-time
Pay in top 20% for this fieldCompared to similar jobs on Indeed


Hazel Park, MI

Pulled from the full job description

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off

Full job description

Branch Manager - Hazel Park, MI

AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products.

We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency.

We are A Company Culture Devoted to Innovation & Improvement

AFC provides localized expertise to customers in particular industries and geographies. We don’t have a traditional hierarchical management structure where everyone simply “reports up.” Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization.

Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style.

The Branch Manager, reporting to the Director of Operations. Activities and responsibilities of the Branch Manager include:

  • Maintain a safe and productive branch
  • Maintain the branch and all branch equipment including cleanliness to achieve 5S compliance
  • Provide leadership for all warehouse, VMI program, route delivery, quality, quotations, customer service operations, inside and outside sales
  • Oversee writing of procedures, training, and audits necessary to maintain effective and efficient operations within the boundaries of corporate policy and all quality systems registrations
  • Lead and/or facilitate operational continuous improvement projects to ensure year over year improvements are achieved. Direct divisional project idea generation, project & result planning, tracking, kaizen, etc.
  • Make sure that all orders released for shipment are filled on time
  • Ensure the quality of our product by adhering the ISO operational procedures
  • Supervise all receiving, shipping, and kitting (if applicable) personnel for all shifts
  • Consolidate inventory to make efficient use of storage space
  • Report all warehouse hours, vacation time, & PTO to HR manager
  • Coordinate workload with Sales department for holidays and changes in customer demand
  • Assist upper management in developing, interpreting, and implementing company policies and procedures
  • Responsible for employee conformance to established practices
  • Direct warehousing of goods, equipment, and supplies
  • Confer with department heads to ensure coordination of warehouse activities
  • Responsible for training new employees
  • Develop, track, and report warehouse Key Performance Indicators (KPIs) in staff meetings and as requested
  • Coordinate all returns with Purchasing department and QC department
  • Maintain and manage order and workflow within ERP
  • Manage open order flow
  • Expedite and facilitate special delivery requirements
  • Contract review
  • Provide samples and technical assistance
  • Maintain customer contract database
  • Manage quote process as applicable
  • Prepare and submit formal quotation directly to customer or provide to outside sales for presentation to customer
  • Maintain quote log as requested (Pipedrive)
  • Work with TSM to support and develop assigned customers by seeking new sales opportunities within the account
  • Assist with preparation and presentation, as needed, of account SBR
  • Other duties

Professional Experience Requirements


  • Bachelor’s degree or equivalent work experience

Work Experience:

  • Minimum of three years of operations and/or sales management experience in a supervisory capacity
  • Minimum of three years of experience with VMI, Kanban, or other inventory system requiring a triggered replenishment from a warehouse infrastructure
  • Experience working within an ISO, TS, or equivalent Quality Management System
  • Experience with fasteners and fastener quality standards strongly preferred
  • Good Driving Record with Valid Driver’s License and ability to Pass Physical Examination

Professional Skills:

  • Strong understanding of LEAN, DMAIC, PDCA, and Kaizen methodologies
  • Comfortable using Excel and Word at an intermediate level
  • Ability to effectively interact at all levels of customer, supplier, and company organizations
  • Strong communication, problem solving, and organizational skills
  • Ability to handle all essential warehouse duties, including driving a forklift, lifting to 50 lbs., and using a handheld scanner

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift
  • Monday to Friday

Work Location: In person