Business Banking Assistant

Job Overview
Join our dynamic team as a Business Banking Assistant, where your enthusiasm and attention to detail will drive the success of our commercial and consumer lending operations. In this vital role, you will support loan origination processes, assist with underwriting procedures, and ensure compliance with financial regulations. Your proactive approach will help streamline loan processing, enhance customer service, and uphold the integrity of our financial services. If you thrive in a fast-paced environment and are eager to develop your expertise in banking and mortgage-related functions, this opportunity is perfect for you!

Responsibilities

• Assist with the preparation and review of loan applications, ensuring all required documentation is complete and accurate
• Coordinate with clients to gather necessary information for FNMA (Fannie Mae) guidelines and other regulatory requirements
• Help process loans efficiently by managing TILA (Truth in Lending Act) disclosures, escrow instructions, and contracts
• Maintain meticulous records of loan files, contracts, and compliance documentation in accordance with banking standards
• Support mortgage servicing activities by tracking payments, escrow accounts, and ensuring adherence to Fair Housing regulations
• Collaborate with internal teams to facilitate loan approvals, fund disbursements, and post-closing procedures
• Adhere to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC policies and procedures.
• Administratively supports lenders with the documentation of loan relationships, loan processing functions, review of file documentation prior to submission of the loan for follow-up activities.
• Interfaces with customers and others concerning loan issues including loan advances, billing and general inquiries, interest rate and interest paid information, loan history information, etc.
• Prepares closing documentation for loans. Closes new and renewal loans and assures proceeds are disbursed accurately and efficiently.
• Reviews loan packages for completeness of documentation and identifies legal, compliance and documentation requirements for each loan.

Experience

• Prior experience in loan origination or mortgage processing within financial services is highly desirable
• Experience with compiling loan packages
• Knowledge of HMDA, escrow procedures, and basic math skills necessary for accurate calculations
• Experience working with loan officers or in a banking environment involving contracts and loan documentation
• Strong understanding of fair housing laws and mortgage servicing standards
• Knowledge of insurance requirements for lending
• Hands on working with loan closings, attorneys, insurance requirements, and loan documentation is essential

Education

• High school diploma or equivalent
• Knowledge of financial institution compliance procedures and policies.

GENERAL NOTICE

This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability.

Providence Bank is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC

This role offers an engaging environment where your skills will grow alongside our commitment to exceptional service. We value energetic individuals eager to make a positive impact within the financial industry!

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance

Application Question(s):

• Travel between bank locations is required for training. Are you able to commute to all Providence Bank locations when required.

Education:

• High school or equivalent (Required)

Experience:

• Financial institution/banking: 1 year (Required)
• loan operations: 1 year (Preferred)
• customer service : 1 year (Required)
• loan closing : 1 year (Preferred)
• commercial/consumer lending services: 1 year (Required)

Language:

• English (Required)

Work Location: In person