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Call Center Representative

Hoveround Corporation
3.3 out of 5
6015 31st St E, Bradenton, FL 34203
$15 - $19 an hour - Full-time

Location

6015 31st St E, Bradenton, FL 34203

Benefits
Pulled from the full job description

  • 401(k)
  • 401(k) matching
  • Employee assistance program
  • Employee discount

Full job description

As a Mobility Specialist, you will assist our clients in regaining their mobility by gathering basic information required to begin the process of obtaining a Hoveround Power Wheel Chair.

This is a Full-Time opportunity.

The hours will be:

  • Monday & Tuesday 10:30 am - 7:00 pm
  • Wednesday - Friday 9:30 am - 6:00 pm

In this role, you will:

  • Make outgoing calls and take inbound calls from potential clients.
  • Gather and/or confirm all information necessary in order to move the client through the process of obtaining a Power Wheel Chair.
  • Demonstrate high level of Customer Service as well as high quality in documenting of client records.

JOB QUALIFICATIONS

  • High School Diploma or equivalent
  • 1-2 years customer service/call center experience
  • Excellent telephone and communication skills
  • Professional and friendly telephone manner, excellent listening skills
  • Ability to work well in a team environment and to communicate within a team environment
  • Computer proficiency in a Windows environment, with focus on data entry
  • Bilingual (Spanish) preferred but not required

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee assistance program
  • Employee discount

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Bonus pay

Experience:

  • Call center: 1 year (Preferred)

Work Location: In person