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Case Manager

Café Momentum Pittsburgh
Pittsburgh, PA 15222
$50,000 - $60,000 a year - Full-time


Pittsburgh, PA 15222

Pulled from the full job description

  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Vision insurance

Full job description


Café Momentum Pittsburgh seeks an experienced Case Manager for a new nonprofit that provides justice system-involved youth with wraparound care, life and employability skills and a paid-work experience in our upscale dining restaurant. The Case Manager is responsible for assessing, planning, implementing, monitoring and evaluating actions necessary to address the health and human service needs of our youth. They work closely with the youth to identify needs and establish goals to move toward self-sufficiency. The Case Manager works collaboratively with the youth’s identified support system, and other service professionals to ensure stability and access to community resources. The Case Manager works closely with the restaurant team to ensure youth are properly trained and work ready. Case Managers will also be responsible for cultivating and maintaining relationships with community organizations to provide supplemental resources and support to our youth. Case Managers report to the Director of Programs.

What You’ll Be Responsible For:

  • Facilitates new intern orientation and completes all required documentation (enrollment forms, assessment, waivers/releases,etc.)
  • Provides comprehensive case management services; completing needs assessments, developing safety plans, making referrals and coordinating services , providing support and promoting self-advocacy.
  • Maintain open lines of communication with parents/guardians and other service professionals including but not limited to probation officers, case workers, school counselors, legal representatives and mental health professionals.
  • Conducts initial and ongoing family visits, as needed
  • Supports outreach and recruitment efforts by participating in events that may require weekend and evening shifts
  • Works closely with internal and external Mental Health providers to ensure interns needs are met and plans are properly implemented.
  • Maintains up-to-date case notes on assigned interns.
  • Regularly meets with Director of Programs at weekly 1:1 supervision
  • Communicates interns’ progress by facilitating regular meetings and disseminating results and obstacles providing guidance and instruction to colleagues on youth behavioral plans.
  • Communicate, engage, support and redirect youth using trauma-informed and positive reinforcement techniques.
  • Participates and coordinates youth enrichment activities , community service and learning opportunities.
  • Facilitates groups teaching life and social skills such as communication skills, boundaries, professionalism, etc.
  • Acts as a chaperone/transport assistance (weekdays, weekends and after hours)
  • Manages caseload by verifying interns' attendance, observing and evaluating interventions and responses, advocating for needed services and entitlements, obtaining additional resources and intervening in crises
  • Supports outreach and recruitment efforts by participating in events that may require weekend and evening shifts
  • Prepares interns for transitional by developing a transition plan and referring to community partners for ongoing care
  • Remains up to date on youth development, juvenile justice initiatives and community resources by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations
  • Enhances departmental and organizational reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments
  • Supports outreach and recruitment efforts by participating in events that may require weekend and evening shifts
  • Collects and maintains intern data for use in annual goal setting, grant writing, community partner presentations, foundations and private donors etc.
  • Performs other duties as assigned
  • 40 hours/week; nights and weekends required

Your Qualifications & Skills:

  • 2-5 years of relevant experience
  • Working knowledge of community resources and the unique needs of the youth impacted by the justice system
  • Ability to establish working relationships with community partners
  • Google Suite and Microsoft Office proficient
  • Must be a proactive self-starter and take initiative to identify and complete tasks to assist team members to work effectively and efficiently
  • Ability to work well in a team environment and willingness to exceed expectations is required to be successful in this position
  • Experience working with youth and sensitivity to cultural backgrounds
  • Passion for working with youth as evidenced by past experiences and ability to build relationships
  • Good role model to young people in personal character, integrity and behavior
  • Must have dependable transportation, a valid driver’s license, and maintain valid auto insurance
  • This position requires working with interns/juveniles who may have committed dangerous/aggressive acts; the applicant should possess a high tolerance for working in a possible emotionally demanding/stressful work environment

Working Environment:

On-site work may be conducted in court-ordered placements, restaurant environments, outdoor environments, in the community (homes, school, businesses, etc.) and with system-involved individuals. This role routinely uses standard office equipment such as computers, phones, photocopiers, printers, scanners, document projectors, filing cabinets and fax machines.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Café Momentum Pittsburgh provides a workplace free from recognized hazards and complies with standards, rules and regulations issued under the OSH Act.


This is a full-time position with some weekends and nights required. Salary is commensurate with experience, within the range of $50,000 to $60,000. Employee benefits include paid holidays; paid time off; medical, dental, and vision insurance; retirement plan with employer match.

To Apply:

Please send a cover letter, resume, references and any other supporting information to with the subject “Café Momentum PGH: Case Manager”. Applications will be accepted on a rolling basis until the position is filled. Phone inquiries are not accepted.

Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interviews. Candidates will be interviewed to determine their relative knowledge, skills, and ability in job-related areas. Offers of employment are contingent upon successful completion of a reference check and obtaining required clearances, provided by Café Momentum Pittsburgh, though a criminal record does not preclude employment.

In compliance with the Americans with Disabilities Act, Café Momentum Pittsburgh will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the employer.

The listed duties are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities.

About Café Momentum //

Café Momentum Pittsburgh is a nonprofit restaurant and culinary training facility that provides life skills, education and employment to justice-involved youth. Over the course of our 12-month program, interns rotate through all aspects of the restaurant, while focusing on the development of social and life skills alongside a comprehensive case management team. In so doing, we work to establish a baseline of stability in their young lives, providing an ecosystem of support around our interns. Serving fresh, locally sourced, sophisticated American cuisine, every meal is prepared and served by our award-winning team of chefs and the young men and women involved in our program.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year


  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Vision insurance


  • 8 hour shift

People with a criminal record are encouraged to apply

Ability to commute/relocate:

  • Pittsburgh, PA 15222: Reliably commute or planning to relocate before starting work (Required)


  • Case management: 2 years (Required)
  • Crisis management: 2 years (Preferred)
  • De-escalation: 2 years (Preferred)
  • Justice-involved youth: 1 year (Required)


  • Driver's License (Required)

Work Location: In person