Case Manager/Housing Specialist - DOHMH NYC 15/15

Who is Bridging Access to Care, Inc.: Bridging Access To Care, Inc. (BAC) is a nonprofit, multi-service, community-based behavioral healthcare organization committed to building healthy communities, one person at a time.

In 2012, Brooklyn Aids Task Force changed its name to BAC and successfully made the transition from an AIDS-centered organization to a multi-service community-based healthcare organization. Brooklyn Aids Task Force was the very first HIV/AIDS organization in Brooklyn to prioritize serving persons living with HIV/AIDS (PLWHA) since 1986. Today, BAC provides mental health and substance use-related social services, comprehensive HIV/AIDS care, and coordinated health care and supportive services to under-served racial and ethnic minority communities in Brooklyn and other parts of New York City.

Bridging Access to Care, Inc. offers a competitive salary package, including health insurance, retirement plan, paid time off, and opportunities for professional development.

JOB SUMMARY: Under the direct supervision of the Program Manager, the_ Case Manager/Housing specialist_ for our DOHMH NYC 15/15 Adults and families is responsible for intake, monitoring, and maintaining single adults and/or couples with clinical conditions in our scatter-site supportive housing.

DUTIES AND RESPONSIBILITIES:

• Conducts intake assessments on new referrals for potential program admission and determines which services and assistance are necessary
• Coordinates with Senior Property Manager move-in for new clients and relocation for existing clients when necessary.
• Assists clients with establishing utility services and monitors monthly payments to ensure utilities are not disconnected for non-payment.
• Provides supportive counseling utilizing harm reduction and motivational interviewing approaches.
• Provides crisis intervention, de-escalation, and conflict resolution services.
• Conducts quarterly re-assessments, service plan development, and bi-annual mandatory agency forms with each client on a caseload.
• Monitors clients' progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes.
• Assists with Wellness Self-Management activities.
• Provides individual tobacco smoking cessation sessions with clients.
• Calculates, collects, and tracks monthly rent payments from each client to ensure each client makes appropriate monthly rent payments and manages delinquencies as appropriate.
• Facilitate apartment repair/maintenance needs via BAC maintenance staff and advocacy with clients’ superintendents, building managers, and landlords.
• Refers clients to appropriate services such as medical, dental, substance use treatment, mental health treatment; benefits programs such as SSI, SNAP, legal, education, training, employment, and other services, and follow-up with the outcome of referrals.
• Other related duties as required or assigned based on program needs.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of issues related to substance use, recovery, and mental health.
• Excellent verbal, written, and interpersonal skills.
• Excellent organizational and record-keeping skills, as well as the ability to manage multiple cases.
• Computer literacy to maintain and manage case records.
• Sound judgment, critical thinking, problem-solving skills, and ability to multitask.
• Knowledge of fair housing regulations and laws pertaining to housing assistance programs
• Strong communication and interpersonal skills to effectively work with diverse populations
• Ability to assess client needs and provide appropriate support and resources
• Experience in crisis management or addiction counseling is beneficial

EDUCATION AND WORK EXPERIENCES:

• MINIMUM: Bachelor’s Degree in Social Work, Human Services, or related field OR 4+ years experience providing housing and/or case management services to the homeless population.

Job Types: Full-time, Temporary

Pay: $24.73 per hour

Expected hours: 35 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• providing case management to the homeless population: 4 years (Preferred)

Ability to Commute:

• Brooklyn, NY (Required)

Willingness to travel:

• 75% (Preferred)

Work Location: In person