Channel Sales Representative

About CallHarbor

CallHarbor is a trusted leader in the telecom industry, providing a reliable Unified Communications as a Service (UCaaS) platform that caters to businesses of all sizes — from local small businesses to large, publicly traded companies. With over 15 years of experience and a base in Dearborn, Michigan, we have built a strong reputation in the Metro-Detroit area and across the United States. Our dedication to delivering a high-quality product, consistent customer experience, and top-tier support has earned us a satisfaction rating of 6.98 out of 7, as well as nearly 100% customer retention. Recently recognized as the #1 fastest-growing privately-held telecom company in Michigan by Inc. 5000, we continue to expand our impact in the industry.

About the Position

We are looking for a dynamic and detail-oriented Channel Sales Representative to join our team in a full-time, hybrid role based in Dearborn, Michigan. As a Channel Sales Representative at CallHarbor, you will play a key role in driving our sales efforts, helping us grow our partner network, and ensuring our sales team operates efficiently. This position involves collaborating with our Channel Sales Director to identify and develop new sales opportunities, build and maintain strong relationships with partners and customers, and represent CallHarbor at various events, including trade shows and industry conferences.

The ideal candidate is passionate about sales, highly organized, and possesses strong communication skills, both written and verbal. You will have the opportunity to directly contribute to CallHarbor’s growth by engaging with potential partners, providing product demonstrations, and assisting in the execution of various sales strategies.

Key Responsibilities:

• Actively reach out to potential partners, qualifying leads, and managing initial contact to grow our partner network.
• Foster and maintain strong relationships with partners through regular communication and engagement.
• Support the sales team by identifying new opportunities, researching market trends, and helping refine sales strategies.
• Conduct product demonstrations to showcase the value of CallHarbor’s UCaaS platform to partners and customers.
• Assist in the planning, organization, and execution of sales events, such as trade shows, industry-specific gatherings, and company-hosted events.
• Take on additional sales-related tasks as needed to support overall business growth.

Required Experience:

• Strong written and verbal communication skills, with the ability to build rapport and communicate effectively with partners and customers.
• Capability to clearly convey the benefits of a solution or service.
• High level of self-motivation and the ability to work independently without direct supervision.
• Strong problem-solving and critical thinking skills.
• Excellent time management, organization, and prioritization skills.

Preferred Experience:

• Experience in direct sales, with a track record of developing and expanding market presence.
• Familiarity with GSuite applications (Google Docs, Google Sheets, etc.) for effective communication and collaboration.
• Experience utilizing a CRM to stay organized and log outreach communications.

Why Join Us?

At CallHarbor, you’ll be part of a forward-thinking team committed to excellence in communication solutions. You'll have the opportunity to grow your career in a supportive and dynamic environment while helping us continue to lead the market with innovative telecom services.

Job Type: Full-time

Pay: $18.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Sales: 1 year (Preferred)

Work Location: Hybrid remote in Dearborn, MI 48126