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Class A Towing Operator

Pleasant Street Auto Body & Repair, Inc.
South Hadley, MA 01075
Part-time, Full-time


South Hadley, MA 01075

Pulled from the full job description

  • 401(k)
  • Health insurance

Full job description

Looking for Full Time, Part Time, or Commission Heavy Duty (Class A) Towing Operators for positions available immediately!

Job Summary

  • Provides professional, safe, quality towing, recovery and emergency road services for large trucks and vehicles
  • Full time with some nights & weekends required
  • Pay is negotiable based on experience
  • Prior towing experience is not necessary: we will train the right person

Essential Functions

  • Can effectively and safely handle towing and recovery jobs involving heavy trucks, equipment and large vehicles
  • Responds in an efficient and timely manner to all calls assigned or dispatched
  • Accepts assigned work schedule, including possible “On-Call” assignments for nights and weekends as necessary
  • Assesses need and provides save and appropriate attachment for recovery, up-righting, and towing of vehicles
  • Timely, safely, and promptly completes detailed invoicing and documentation of service provided
  • Maintains assigned tow truck and towing equipment in clean, neat, service-ready condition
  • Daily maintains required “Hours of Service” log book
  • Performs daily pre-trip inspection on assigned truck, submitting report at beginning of shift
  • Consistently complies with Hampshire Towing appearance and uniform standards
  • Assists in the storage yards, office and shop as needed
  • Stays up to date on safe handling procedures for hazardous materials
  • Performs other duties that may be assigned by supervisor

Job Qualifications

  • Valid Class “A” Commercial Driver’s License (CDL) and valid, Federal Department of Transportation Medical Card
  • Current motor vehicle record reflecting safe driving history
  • Holds or attains National Certification for Heavy Duty Operators
  • Ability to speak, understand, and write English legibly
  • Sufficient math skill to calculate invoices, i.e., adding, subtracting, percentage calculation
  • Functional knowledge of geographic area served
  • Basic mechanical proficiency
  • Ability to safely lift 100 lbs.
  • Familiarity with various vehicle makes and models; rates, requirements, invoice procedures, and service areas for different customers
  • Knowledge of safe attachment and towing procedures for vehicles towed
  • Proper use of mobile radios and pagers, map reading skills
  • Comprehension of directions, responding in a timely and efficient manner
  • Skill in backing into tight quarters without damage to towed vehicle, customer’s property, or the Hampshire Towing vehicles and property
  • Accident scene management and safe vehicle recovery techniques
  • Correctly identify and handle hazardous materials

Human Relations Skills

  • Professional appearance and behavior
  • Positive attitude, customer service skill, tact, diplomacy, and ability to deal effectively with irate or upset customers
  • Respond professionally when dealing with law enforcement personnel
  • Remains calm in emergency situations
  • Have excellent communication skills
  • Have good rapport with co-workers
  • Be able to work as part of a team

Job Type: Full-time

Job Type: Full-time


  • 401(k)
  • Health insurance


  • CDL license? (Required)

Work Location:

  • One location

This Job Is:

  • Open to applicants under 18 years old, provided it is legally allowed for the job and location
  • Open to applicants who do not have a high school diploma/GED
  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

Company's website:


Company's Facebook page:


Work Remotely:

  • No

COVID-19 Precaution(s):

  • Personal protective equipment provided or required