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Client Advocate

Women's and Children's Alliance
Boise, ID


Boise, ID

Pulled from the full job description

  • Paid time off

Full job description

Flex: Available any day/any shift Day 7am-6pm

The WCA, one of the region’s most recognized and well regarded non-profit organizations, is seeking an energetic, mission driven talented candidate to join our team as a Client Advocate. This role serves an integral part of our agency by providing support to victims of domestic violence and sexual assault that are residents of the 24/7 shelter and supports the on-call domestic violence and sexual assault hotline. Works closely with shelter leadership and other team members to assist clients with accessing safe shelter, other WCA services, community resources, and other needs per established criteria. Ensures safe, secure operations of emergency shelter while on shift and assisting clients with safety planning, crisis intervention, de-escalation, problem-solving techniques and boundaries. Completes records and client files in accordance with established guidelines. This position presents a strong sense of service, ability to manage multiple priorities and deadlines.

The successful candidate will demonstrate the ability to maintain strict confidentiality and the understanding and aptitude for working with sensitive topics associated with diverse demographic and marginalized populations served and:

  • Present a professional demeanor, inclusive of all clients and communicates in a clear and concise manner with residents, co-workers, and leaders.
  • Demonstrated ability to exercise good judgment under pressure and maintain professional boundaries with clients at all times.
  • Be a self-starter with the ability to work independently as well as part of a team. Be detail oriented and highly organized, as well as be able to multitask, prioritize and meet deadlines.
  • Good written communication skills to complete records and documentation.

If you are mission driven come join the WCA in its quest of “Safety, healing and freedom from domestic abuse and sexual assault” with a vision “To foster a community where individuals thrive in safe, healthy relationships”.

The Women's & Children's Alliance (WCA) one of the most well regarded non-profits organizations in the valley is an equal opportunity employer and does not discriminate in its hiring practices or any other employment decisions on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, physical or mental disability, genetic information, retaliation for protected activity, or any other classes protected by applicable federal and state laws.

Job Type: Part-time

Pay: $17.00 per year


  • Paid time off


  • Day shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work setting:

  • In-person

Work Location: In person