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Client Services Representative

Innovative Health Diagnostics dba of MD Tox Laboratory
1565 McGaw Ave Ste B, Irvine, CA 92614


1565 McGaw Ave Ste B, Irvine, CA 92614

Full job description

We are a clinical laboratory seeking a detail-oriented and dedicated representative to join our client service team. This position plays a crucial role in ensuring accurate and timely communication with our clients and patients. If you are passionate about client service and possess strong communication skills, we encourage you to apply.

  • Inbound/Outbound calls
  • Emails
  • TIQ duties
  • Monitor various Teams group chats
  • Special projects
  • Any other assignments as needed

Job Qualifications/Requirements

  • Strong understanding of client service relationships
  • Proficiency in Microsoft and Google
  • Strong attention to detail and accuracy in data entry work
  • Exceptional interpersonal skills for effective communication (in person, phone, email, etc).
  • Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment.
  • Adaptable, strong learner for ever changing duties .
  • Previous experience within a healthcare setting is a plus .
  • Understanding of healthcare practices is a plus

Job Type: Full-time

Pay: From $15.00 per hour


  • 8 hour shift
  • Day shift
  • Monday to Friday


  • Customer service: 1 year (Required)

Work Location: In person