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Client Services Representative

Innovative Health Diagnostics dba of MD Tox Laboratory
1565 McGaw Ave Ste B, Irvine, CA 92614
Full-time

Location

1565 McGaw Ave Ste B, Irvine, CA 92614

Full job description

We are a clinical laboratory seeking a detail-oriented and dedicated representative to join our client service team. This position plays a crucial role in ensuring accurate and timely communication with our clients and patients. If you are passionate about client service and possess strong communication skills, we encourage you to apply.

  • Inbound/Outbound calls
  • Emails
  • TIQ duties
  • Monitor various Teams group chats
  • Special projects
  • Any other assignments as needed

Job Qualifications/Requirements

  • Strong understanding of client service relationships
  • Proficiency in Microsoft and Google
  • Strong attention to detail and accuracy in data entry work
  • Exceptional interpersonal skills for effective communication (in person, phone, email, etc).
  • Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment.
  • Adaptable, strong learner for ever changing duties .
  • Previous experience within a healthcare setting is a plus .
  • Understanding of healthcare practices is a plus

Job Type: Full-time

Pay: From $15.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:

  • Customer service: 1 year (Required)

Work Location: In person