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Clinical Implementation Specialist

Cantata Health, LLC
3.0 out of 5
Remote
$75,000 - $80,000 a year - Full-time

Location

Remote

Benefits
Pulled from the full job description

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Flextime
  • Health insurance
  • Vision insurance

Full job description

POSITION SUMMARY

The Clinical Implementation Specialist is responsible for providing external business clients with technical support with the implementation of their application software, software solutions, and hardware. The Clinical Implementation Specialist is also responsible for providing software configuration against defined user requirements and specifications. The Implementation Specialist works in partnership with the development team to ensure all application software and software solutions are implemented to meet business client and project expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential duties and responsibilities of this position include, but are not limited to the following:

· Work directly with clients as a clinical expert and an essential member of the project team

· Apply clinical knowledge and expertise to guide clients in the necessary system clinical workflow to satisfy and possibly exceed current requirements

· Use knowledge of clinical standards to recommend appropriate system set-up to clients

· Apply technical and operational knowledge and expertise to perform software and integration testing of implemented software systems and solutions

· Resolve identified issues requiring changes to implemented software applications and solutions

· Develop scripts (test cases) for newly implemented software applications and solutions

· Work closely with the development team in gathering and reviewing business client feedback and assist in writing user requirement documents

· Work closely with engineering resources to define requirements for product changes

· Contribute to the development of and tracking against project plans around project progress, milestones and targeted implementation date

· Identify risks that could impact the business client’s stated business objectives and develop risk mitigation plans to manage the risk with the development and implementation teams

· Ensure all business client communication and documentation is recorded in appropriate repositories to maintain product documentation

· Test and troubleshoot final system implementations

· Provide training and end-user support during and after the implementation process

· Other duties and/or projects as assigned

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

· Certification in area of clinical expertise

· Bachelor’s degree that supports clinical expertise

· 5 years professional work experience in a clinical environment

· Strong working knowledge of Electronic Medical Records systems

· Strong working knowledge of Information Technology, software solutions, and software management systems

· Demonstrated ability to use effective and results-oriented problem solving and critical thinking skills; strong troubleshooting ability

· Demonstrated ability to use strong analytical skills

· Effective interpersonal and people skills

· Ability to juggle multiple tasks, establish and manage competing priorities, work independently and be proactive and perform effectively under pressure

· Ability to anticipate issues and risk and work proactively to develop alternatives to meet project goals and objectives

· Strong and effective communication skills (verbal and written)

· Pays very close attention to detail

· Ability to work independently and within a team environment

PREFERRED QUALIFICATIONS

· 5 years professional work experience in a clinical environment

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk and hear. The employee is frequently required to use hands, fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or bend. Specific vision abilities required by this position include close vision, distance vision, color vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. This position constantly reviews a computer screen, sits for long periods of time, and requires constant hand motion.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Application Question(s):

  • Do you have a strong working knowledge of Electronic Medical Records systems, as well as a strong working knowledge of Information Technology, software solutions, and software management systems?
  • Please list type/area of clinician certification/licensing

Education:

  • Bachelor's (Required)

Experience:

  • professional work in a clinical environment: 5 years (Required)

License/Certification:

  • clinical licensing/certifications (Required)

Work Location: Remote