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Communications & Medical Scheduling

Spectrum Medical
3.1 out of 5
Danville, VA 24541
$12 - $15 an hour - Full-time


Danville, VA 24541

Pulled from the full job description

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance

Full job description


Communications Personnel

All incoming telephone calls are routed through our Communications Department. As a representative of Spectrum Medical, we expect all of our employees to be polite and courteous at all times, but we also expect our communications department to go above and beyond to do what is in their expertise to make the best patient experience possible. In order to do so, please consider the following requirements:

  • Able to answer multi-line phone system for all incoming calls.
  • Excellent phone etiquette with friendly voice tone.
  • Register patients and enter demographics in the computer
  • Direct calls and submit messages for clinical staff to return calls.
  • Schedule appointments and get required preliminary information when needed (kind of insurance, etc.) for all providers at your location
  • Check insurance eligibility when scheduling patients
  • Scan medical records into patient’s chart and process patient requests for medical records
  • Exemplify knowledge of Windows, Allscripts (EHR), Allscripts PM, fax machines, scanners
  • You are expected to clock in no later than 7:55 a.m. and leave no earlier than 4:30 p.m. unless otherwise directed by your supervisor according to patient needs. You will receive 1 hour for lunch unless business needs require otherwise. In both cases, this should rarely be the case. Should this case arise, you will be compensated with your hourly rate of pay or compensatory time. Overtime is not authorized unless you have prior approval from your immediate supervisor.
  • Stay calm under pressure
  • Be dedicated, dependable, courteous to both co-workers and patients and fast-paced.
  • Must be a self-thinker and use good decision-making and judgment skills.
  • Physical requirements include: lifting up to 50 pounds, stooping, and bending as needed
  • Dress code will include solid scrub tops and bottoms that have been approved by Spectrum Medical.

________________________________ ______________________________________

Front Office Employee Date Managing Supervisor Date

Job Type: Full-time

Pay: $12.00 - $15.00 per hour

Expected hours: No more than 40 per week


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Healthcare setting:

  • Clinic
  • Medical office
  • Outpatient
  • Private practice

Medical specialties:

  • Orthopedics


  • 8 hour shift

Application Question(s):

  • Would you be willing to undergo a Criminal Background Check?
  • Would you be willing to undergo a Pre-employment drug screen once a position has been offered to you?


  • High school or equivalent (Required)


  • Medical scheduling: 1 year (Required)

Work Location: In person