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Communications Specialist

Better Business Bureau Serving Eastern North Carolina
5540 Munford Road, Raleigh, NC 27612
From $35,000 a year - Full-time


5540 Munford Road, Raleigh, NC 27612

Pulled from the full job description

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave

Full job description

Job Title: Communications Specialist

Job Description:

BBB serving Eastern NC is looking for an employee with great organizational, interpersonal and PR skills to help perpetuate the BBB brand through various platforms, programs, and initiatives within BBB’s 33-county service area. The Communications Specialist will assist with asset and campaign creation, establishing and maintaining positive relationships with community organizations, and performing other activities to enhance the presence of BBB within the community.

This position reports to BBB’s Director of Communications.


  • Help plan, implement and execute both virtual and in-person events and seminars.
  • Create and design graphics for social media use, internal distribution, and relevant campaigns.
  • Write 4-6 press releases per month.
  • Record and edit BBB podcast.
  • Cultivate positive relationships with relevant organizations and community partners. Participate in appropriate community collaborations.
  • Conduct outreach activities designed to create awareness about BBB. Outreach activities include public presentations, participation in community events, and one on one engagement with Accredited Businesses and community stakeholders.
  • Create new programs to better inform specific age demographics about the services BBB has to offer.
  • Submit monthly reports related to outreach activities to the Director of Communications.
  • Display excellent communication skills required in working with coworkers, BBB Accredited Business members, and the general public and including the ability to communicate effectively, work with people of diverse social, economic, educational, ethnic and cultural backgrounds;
  • Proficiently operate standard office equipment, including computer hardware and software applications. (i.e., Microsoft Office, Word, Excel, Windows, PowerPoint and Access).
  • Performs other duties as assigned.

The successful candidate will have:

  • Graphics Design Abilities
  • Event Planning Experience
  • Excellent Computer Skills (Word, Excel, PowerPoint)
  • Knowledge of Podcasting Recording and Editing is a Plus
  • Familiarity with the basics of marketing, public relations and social media campaigns
  • A four-year college degree

About BBB serving Eastern NC:

Better Business Bureau serving Eastern North Carolina is a 501(c)(6) not-for-profit corporation serving 33 counties in eastern North Carolina. The organization is funded primarily by BBB Accredited Business fees from over 4,200 local businesses and professional firms. BBB promotes integrity, consumer confidence and business ethics through business self-regulation in the local marketplace. Services provided by BBB include reports on companies and charitable organizations, general monitoring of advertising in the marketplace, consumer/business education programs and dispute resolution services. All services are provided at no cost to the public, with the occasional exception of mediation and arbitration.

Job Type: Full-time, occasionally on nights and weekends, reliable transportation is required as travel is an integral part of this position. Position benefits include:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short and long-term disability
  • PTO
  • Simple IRA retirement plan
  • Maternity/paternity leave
  • Half-day Fridays every other week

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Job Type: Full-time

Pay: From $35,000.00 per year


  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance


  • Monday to Friday

COVID-19 considerations:
BBB is taking all COVID-19 precautions seriously with vigorous in-office cleaning, protective guard in place at every work station, and eliminating foot traffic from the public.


  • Bachelor's (Preferred)

Work Location:

  • One location

Work Remotely:

  • No