Community Association Manager

Join Our Team – Elevate Your Career with Association Services, AAMC

Discover a Better Way to Manage Associations with Association Services in Puyallup, WA. We offer a dynamic work environment and are seeking talented individuals to join our respected team.

About Us:

- Over 30 years of excellence in association management in South Hill Puyallup.

- Portfolio focuses on condominium and homeowner associations in Pierce, Thurston, and King Counties.

- Full-time salaried position with comprehensive benefits.

- Hybrid work schedule opportunities as experience accrues.

- Company-paid CAI membership, including classes and designation renewals.

- Supportive and collaborative environment with local ownership and dedicated administrative support.

Our Values:

- Team Player – Respectful and Helpful

- Strive for Excellence – Consistency, Detail-Orientation, Organized, Follow Through, Teaching, Learning, Seek continuous self-improvement

- Just Do It – Strong Work Ethic, Accountable

- No Drama Llama – Don’t Stir the Pot, Bring Positive Energy

- Do The Right Thing – Integrity, Honesty, Kindness, Empathy

Qualifications:

- Excellent Writing and Communication Skills: Ability to articulate ideas clearly and concisely, managing interactions with varied personalities, both over the phone, via Zoom, and in person.

- Strong Technology Skills: Proficient in learning modern technologies quickly and independently, facilitating efficient workflow.

- Exceptional Interpersonal Skills: Navigate a wide range of personalities with a wide range of opinions, ensuring a positive representation of the company.

- Flexibility and Humility: Willingness to accommodate customers and contribute to the business, even in less glamorous aspects of the job.

- Conflict Resolution Expertise: Display a high level of proficiency in resolving conflicts professionally and maintaining a resourceful demeanor.

- Independent Work Capability: Ability to work autonomously and effectively manage tasks.

- Detail-Oriented and Organizational Skills: Strong attention to detail for using established technology systems effectively.

- Stable Employment Background: A record of stability in previous employment is paramount.

Duties & Responsibilities:

- Professional advisor to community Boards, maintaining knowledge of regulations.

- Run Board, Annual, or Budget meetings and create management reports.

- Assist in contractor and insurance selection for community maintenance.

- Oversee vendor management, budgeting, and financial accuracy.

- Build positive relationships with Board Members for service improvement.

- Analyze and address potential problems effectively.

Benefits:

- Medical, Dental, and Vision benefits after a 60-day probation period.

- Company matching simple retirement account, 100% vested DAY ONE!

- Hybrid work schedule after the initial training period.

- Quarterly profit bonus and additional bonus potential after training.

- PTO, eight paid holidays, additional PTO based on longevity.

- 38-hour work weeks, close at 3 pm every Friday, NO WEEKENDS!

- Ninety percent of association meetings via Zoom.

- Company-provided industry-related education for CMCA, AMS, and PCAM designations.

Ready to elevate your career? Join Association Services and be a part of a thriving team! Apply now to discover a better way to manage associations. Candidates with CMCA, AMS, or PCAM designations are desirable; however, not necessarily required.

Job Types: Full-time, Part-time

Pay: $45,000.00 - $75,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Associate (Required)

Experience:

• Customer service: 5 years (Required)

Work Location: In person