Community Outreach Worker – Family Support

About NJCRI

The North Jersey Community Research Initiative (NJCRI) is one of New Jersey’s leading nonprofit, community-based health organizations. Located in the heart of Newark, NJCRI provides a broad spectrum of services to underserved populations, including primary medical care, behavioral health, HIV prevention and treatment, LGBTQ+ health services, youth outreach, substance use support, and community empowerment programs.

NJCRI is committed to creating a safe, inclusive, and affirming environment for all individuals, regardless of background, identity, or socioeconomic status. We are seeking passionate, community-driven professionals to join our mission of improving health outcomes and promoting equity across New Jersey.

Position Summary

NJCRI is seeking a Community Outreach Worker to support the Family Support initiative within our Behavioral Health Services division. This position focuses on providing culturally competent, trauma-informed outreach and support to LGBTQ+ individuals and their families. The role includes direct client engagement, resource navigation, community outreach, advocacy, and data tracking.

Key Responsibilities

• Provide ongoing, supportive services to clients and their families
• Deliver culturally responsive and trauma-informed care to LGBTQ+ individuals
• Develop and maintain relationships with schools, healthcare providers, social service agencies, and LGBTQ+ organizations
• Connect clients to necessary community services and assist with wraparound care planning
• Conduct outreach to underserved communities through community events, workshops, and support groups
• Educate families on sexual orientation, gender identity, and challenges faced by LGBTQ+ individuals
• Advocate for clients in schools, healthcare settings, and social service systems
• Refer clients to NJCRI’s WOW Drop-In Center and other relevant internal programs
• Enter client data and case notes into electronic medical records and required state systems
• Prepare weekly and monthly activity and productivity reports
• Develop outreach materials for community distribution
• Support the development of crisis-driven plans for clients
• Perform all other duties as assigned by supervisor

Qualifications

• High school diploma or equivalent required
• Experience working with young adults and diverse communities
• Familiarity with LGBTQ+ issues and advocacy preferred
• Knowledge of local and statewide community resources
• Strong written and verbal communication skills
• Ability to work independently and collaboratively in a team environment
• Proficiency with basic computer applications and electronic records
• Must be able to work flexible hours, including evenings and weekends as needed

Additional Information

This position requires an individual who is passionate about social justice, client advocacy, and building meaningful connections with families and community partners. Candidates must be comfortable working in a fast-paced, mission-driven nonprofit setting.

NJCRI is a Drugfree and alcohol free workplace

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience:

• Behavioral health: 3 years (Required)

Language:

• Bilingual (Preferred)

Ability to Commute:

• Newark, NJ 07103 (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person