Job Title: Crew Member

Location: 3110 N. Going Street, Portland

Job Type: Part-Time/Full-Time

We founded FACE PLANT to bend the arc of history and change the trajectory of global warming by building the most loved fast-food brand worldwide through our plant-based menu and the magical experience we create for our employees and customers. As a team, we can only bring this vision to life with the right leaders on board.

We’ve been working on our menu for 3 years and we feel confident that you and our customers are going to find it really delicious and cravable. Hospitality is more than a skill; it’s a mindset of putting others at ease, delivering high-quality service, and creating memorable experiences. Your role will involve greeting guests with a friendly smile and making them feel welcome from the moment they walk in or drive up to our host in the drive thru. Having fun and sharing your connects is a must here! We’re looking for someone who genuinely loves people and has a positive, upbeat attitude.

Overview: Join our dynamic team at Face Plant, where we are committed to providing exceptional service and delicious food in a fast-paced environment. As a Crew Member, you will be the face of our restaurant, responsible for ensuring every customer leaves with a smile. Creating genuine connections with guests is how we will make Face Plant stand out from any other QSR restaurant out in Portland.

Key Responsibilities:

• Treat all customers and teammates with empathy and kindness
• Create genuine personal connections with customers and teammates
• Provide menu recommendations and answer questions about food items, ingredients, and allergens.
• Actively seek out feedback from customers (good and bad) and find ways to delight customers based on what you hear.
• Prepare food items according to restaurant recipes and quality standards, ensuring consistency and taste.
• Ensure all food items are properly labeled and stored in accordance with health regulations.
• Assist in cooking, assembling, and serving food and beverages as required.
• Operate the cash register efficiently and accurately, processing cash and credit transactions.
• Maintain a clean and organized work area, including dining and kitchen spaces.
• Assist in cleaning duties during and after shifts, including washing dishes and disposing of waste.
• Being able to adapt to new procedures and tasks with guidance, we will always find a way to be helpful, caring and respectful of guests and employees.
• Demonstrate grit and hardwork - be ready to roll up your sleeves and work hard with your teammates to create something new.

Qualifications:

• Education: High school diploma or equivalent preferred.
• Experience: Previous experience in a fast-food or quick-service environment is a plus, but we are willing to train motivated individuals.
• Skills:
• Strong communication and interpersonal skills to interact effectively with customers and team members.
• Ability to thrive in a fast-paced environment and handle multiple tasks simultaneously.
• Basic math skills for cash handling and inventory management.
• Strong attention to detail, particularly in food preparation and cleanliness.

Physical Requirements:

• Ability to stand for long periods (up to 8 hours) and perform repetitive tasks.
• Ability to lift up to 20 pounds, as necessary, including boxes and supplies.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Benefits:

• Competitive hourly wages
• Flexible scheduling to accommodate personal commitments.
• Employee discounts on food and beverages.
• Opportunities for career advancement within the company.
• Health Insurance for eligible employees– Regence
• Paid time off and sick time.
• Training programs with guidance to the next level in your career.

How to Apply: If you are enthusiastic about delivering excellent customer service and working in a fast-paced environment, we want to hear from you! Please submit your resume to .

Maxims:

At Face Plant, we ground our actions in the below maxims that the founding team created in the early days of our brand. They may evolve and we would love to have you on that journey.

• We will find a way. In building something new, we will face countless brick walls in our path. Each represents an initial failure – and failure is often the only way forward for us. We must be water against the brick and find a way through grit and ingenuity, and at times a different path entirely. Hard does not mean we are wrong. Hard means we are the first, and we should draw energy and pride from the hard.
• Our first customers are our employees. The only way we deliver a magical experience for the customers we serve, is if we deliver on that same promise for the employees who lead us in each of our restaurants. In doing so, we can become the best service place to work in the world.
• The answer is the connection we can create. Only through forging a deeper relationship than ever before with our customers – through caring, generosity, and joy – will we bend the arc. Connection not commerce. Community not commerce. And know that the value of any decision which prioritizes that customer relationship will drive far greater value than the few dollars or cents it may cost us in the moment.
• Focus on the few. What are the one or two things we must be exceptional at? Let’s do those and nothing else. Focus unlocks the otherwise impossible – to make something incredible, and to do it with great urgency and speed.
• Character matters. The journey can only be achieved through the make-up of our character, built on humility, diversity, trust, and togetherness – and some fun along the way.

Job Types: Full-time, Part-time

Pay: $16.75 - $17.25 per hour

Expected hours: 15 – 40 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Application Question(s):

• Thanks for your interest? What makes you want to work at Face Plant? :)
• How many hours a week are you looking for?

Language:

• English (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Portland, OR 97217 (Required)

Work Location: In person