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Customer Account Representative

Christian Brand, State Farm
3853 Teays Valley Road, Hurricane, WV 25526
$35,000 - $75,000 a year - Full-time

Location

3853 Teays Valley Road, Hurricane, WV 25526

Benefits
Pulled from the full job description

  • On-the-job training
  • Paid time off
  • Paid training
  • Professional development assistance

Full job description

Job Overview
I am seeking someone who is looking to break into the insurance industry or who has already gained some experience. In my office, I along with my team managers provide on site job training and license training to get you started. I create a fun atmosphere and a competitive environment focused on continual improvement of the tasks that are asked. Along with an hourly pay structure there is commission and bonuses set for each month.

I am truly looking for someone who wants to gain a career and not a job. This position can be very rewarding and slightly challenging at times. My office has established itself as a regional leader and are looking to expand.

Duties

  • Understand customer information and be able to assist with any needs.
  • Look for ways to effectively maximize the insurance needs of the customers.
  • Suggest and reccomend any gaps in insurance needs for each customer.
  • Conduct outbound calling to follow up on customer inquiries or promote services.
  • Collaborate with team members to improve processes and enhance customer satisfaction.
  • Support sales initiatives by identifying opportunities for upselling or cross-selling products.

Experience

  • Strong data entry skills with attention to detail.
  • Familiarity with sales techniques and an understanding of the sales process is a plus.
  • Excellent analytical skills with the ability to assess situations quickly and provide effective solutions.

Thank you and I look forward to your application.

Job Type: Full-time

Pay: $35,000.00 - $75,000.00 per year

Benefits:

  • On-the-job training
  • Paid time off
  • Professional development assistance

Shift:

  • 8 hour shift

Ability to Commute:

  • Hurricane, WV 25526 (Required)

Ability to Relocate:

  • Hurricane, WV 25526: Relocate before starting work (Preferred)

Work Location: In person