Customer Manager

Customer Manager – Educational Sales

Fresno, CA

CUSTOMER MANAGER

Burlington English, Inc. has an open position for an educational sales professional based out of the Fresno, CA area who will manage and develop a sales territory to include the Central Valley. We offer a stimulating work environment, a robust compensation and benefits package, and the opportunity to join a thriving, innovative Company that creates, sells, and supports a digital program that teaches English language acquisition to adult learners.

The ideal candidate has a proven track record of selling software, technology or educational programs, excellent communication and presentation skills, and the ability to build relationships with all levels of administrative and instructional staff.

This position is a home-based position covering the Central Valley and other states as needed.

Candidates must have a valid driver’s license and the legal right to work in the United States.

RESPONSIBILITIES

• Drive sales in the territory from the ground up
• Generate leads, qualify prospects, and build a pipeline through outbound business development and sales activities
• Ability to understand needs of customers and develop personalized solutions
• Manage the customer relationship at all stages – from demonstration to implementation and beyond
• Conduct product training for teachers and administrators on a regular basis
• Collaborate with other departments including product development, marketing, and support
• Manage and report on pipeline, sales cycle, and forecast revenue
• Travel approximately 60% of the time (with seasonal variations)
• Candidates must live within roughly 60 miles of Fresno, CA

QUALIFICATIONS

• Bachelor’s degree or equivalent, relevant training/experience. 3 or more years teaching experience is required.
• At least four years of pertinent job experience with a preference for experience in promotions/sales in the field of education – for example a professional in an educational sales company or educational organization.
• Excellent interpersonal, customer service, and communication skills (listening, speaking, writing, presentation preparation/delivery).
• Proficient with Microsoft Suite (Word, Outlook, Excel, PowerPoint) and experience using CRM to manage the sales process and forecast sales. Ability to quickly learn and effectively utilize database programs and conduct research on the Internet.
• Track record of achieving sales targets effectively.
• Strong analytical skills to identify trends and sales patterns and design and implement successful sales strategies.
• Ability to guide and mentor Customer Representatives.
• Planning, organization, and problem-solving skills. Advanced time management skills.
• Exceptional listener who “thinks on their feet” and is adept at communicating professionally on a wide variety of subjects to the general public and those served by the Company.
• Must be able to work independently and travel up to 60% primarily by car (*provided by the Company) within a specified Region and work weekends if/when required.
• Polished professional appearance and demeanor. Dependable and detail oriented.
• Advantageous but not required: Bilingual (e.g., Spanish/English) Able to read/write/speak fluently.

COMPENSATION & BENEFITS

This opportunity includes a competitive salary, a Company car, cell phone, and computer, plus an excellent benefits package (health, vision, dental, life, disability insurance plans; paid vacation and holidays; plus, a 401(k) retirement plan that includes a contribution from the Company.

ABILITIES AND PHYSICAL FUNCTIONS NECESSARY FOR THIS JOB

• Ability to orally communicate effectively with others.
• Ability to communicate effectively in writing.
• Ability to work cooperatively with customers, vendors, colleagues, and co-workers at all levels.
• Ability to interact patiently and respectfully with a wide variety of individuals.
• May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performing regular job duties.
• May be required to lift 20 pounds.
• May be required to accomplish job duties using various types of equipment and supplies including but not limited to pens, pencils, calculators, cell phones, computer monitors, computer keyboards, telephones, audio/video apparatus, etc.
• May be required to frequently **transport oneself by car (provided by the Company) and be punctual to meetings and activities held outside of their home office, to lead or attend meetings, conferences, workshops, seminars, special events, and planning sessions, etc.

Burlington English, Inc. is an Equal Opportunity Employer.

*Must have a valid driver’s license in the state where they reside with an acceptable driving record.

** Must be able to efficiently utilize public transportation such as trains, airplanes, subways, buses, ferries, ride-sharing services, etc. Also, must be able to use navigation systems effectively.

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Do you have educational sales experience?

Education:

• Bachelor's (Required)

Language:

• English (Required)

Willingness to travel:

• 50% (Required)

Work Location: On the road