Customer Service Representative
BenefitsPulled from the full job description
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Paid holidays
- Paid time off
Full job description
Company Overview
Seekins Precision was founded in 2004 in a truly “American Dream” fashion. Glen Seekins started in his garage and has since made our company the industry standard for precision, accuracy, and quality. This breeds an attitude of positivity to change and achieving more, which has led to stellar growth—and we are still growing! The employee family consists of men, women, veterans, and freedom-loving Americans of all types dedicated to manufacturing, assembling, shipping, and supporting you, our customer. Everything we do is with our customers in mind—it drives us from the time we get up to when we go home.
Job description
Seekins Precision is on the hunt for an experienced Customer Service Representative. As the face of Seekins Precision, our Customer Service Representative's provide support by answering customer questions, knowledge of Seekins Precision products, understanding the industry as a whole, making recommendations to customers, and completing transactions within billing. If you are a self-motivated driven individual who is looking to join a growing company with individual growth opportunities, assisting others, and taking pride the success of our customers, Seekins is ready for you!
Responsibilities
- Accurately/Efficiently complete sales transactions within our billing system
- Processing payments
- Answering customer questions and concerns with detail, via phone or email
- Build strong customer relationships
- Being an expert with the Seekins Precision products
- Assisting team members in resolving customer questions
Qualifications
- Dependable, detail-oriented, & organized
- Computer skills a must – Microsoft (Outlook, Excel, Word, OneNote) QuickBooks
- Phone skills and knowledge of phone operations a must
- Great communication skills, both verbal and written
- Positive attitude
- Time management skills
Education
- High school or equivalent (Required)
Additional Information
Seekins Precision is a drug free work environment and an equal opportunity employer. You must be able to pass a background check and a drug screen.
Hours:
- 8:00AM – 4:30PM Mon-Thursday
- 8:00AM – 3:PM Friday
Benefits:
- Health insurance
- Health savings account
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- Paid Time Off
- Paid Holidays
- Retirement
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Application Question(s):
- Can you legally own a firearm and pass a background check and drug screen?
- Do you know someone that works at Seekins Precision? If so, please list the employee's name.
- Please tell us why you want to work at Seekins Precision.
- What is your background with firearms (ARs, bolt guns, or handguns)? What is your preferred use (hunting, training, sport shooting, etc)?
- What characteristics and features do you look for in a firearm and the company that produces it?
Education:
- High school or equivalent (Required)
Ability to Commute:
- Lewiston, ID 83501 (Required)
Ability to Relocate:
- Lewiston, ID 83501: Relocate before starting work (Required)
Work Location: In person