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Customer Service Representative (CSR)

E&M Consulting, Inc.
2.6 out of 5
E&M Consulting, Inc. in Chaska, MN 55318
$20 an hour - Full-time

Location

E&M Consulting, Inc. in Chaska, MN 55318

Benefits
Pulled from the full job description

  • Dental insurance
  • Health insurance
  • Opportunities for advancement
  • Paid sick time
  • Paid time off

Full job description

E&M Consulting, Inc. (E&M), is a Publishing and Software/App development company headquartered in Chaska, MN. E&M is hiring career-driven full-time CSR to join our fast growing, National award-winning company.

CSR Requirements:

  • Proficient in Microsoft Office Suite and Computer Operations
  • Excellent Typing Skills
  • Team player who is self-motivated
  • Excellent verbal/written communication and phone skills
  • Ability to perform in fast-paced environment
  • Ability to multitask with interruptions
  • Organization and punctuality are essential

Responsibilities:

  • Assist the team with day-to-day workflow to ensure continued office functionality.
  • Assist with Online Research.
  • Email and Phone communication with advertising clients will require a friendly, engaging, and positive attitude.
  • Email and Phone communication for any outstanding invoices.
  • Utilize CRM platforms and online technology to guide customers through the purchasing process.
  • 60-70% of the job is spent on the phone.

Benefits:

  • Monthly Bonus Opportunities
  • Full-time position: Monday-Friday from 7:30am-4:00pm
  • This is an on-site position
  • Health and Dental Insurance
  • Paid Holidays
  • Paid Time Off (PTO)
  • Paid Sick Leave
  • Simple IRA Retirement Plan
  • Advancement Opportunities

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off

Experience level:

  • No experience needed

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Work Location: In person