Data & Evaluation Coordinator

We are seeking a resourceful and creative individual who excels in analytical and strategic thinking. The ideal candidate will have an upbeat and positive attitude, and be eager to support our organization’s mission and help achieve its strategic goals.

POSITION SUMMARY

The Data & Evaluation Coordinator will play a crucial role in managing and analyzing data to support program evaluation and the decision-making processes for the agency. This individual will be responsible for designing, implementing, and maintaining data collection systems, ensuring data quality, and conducting comprehensive data analysis. The ideal candidate will have a strong analytical background, excellent organizational skills, and a passion for using data to drive program improvements. Additionally this role will operate as the primary application support resource for Customer Relationship Management systems, services and education, to both staff and subcontractors.

ESSENTIAL RESPONSIBILITES

Data Collection & Management:

o In collaboration with Program Director, develop and implement data collection strategies and

systems to ensure accurate and timely data collection.

o Maintain databases and ensure data integrity and security.

o Oversee the extraction, cleaning, and preparation of data for analysis and reporting.

o Maintain comprehensive documentation of all processes and procedures used.

Data Analysis & Reporting:

o In collaboration with Program Director, analyze data to identify trends, patterns, and insights that inform program effectiveness and improvement.

o Create and maintain dashboards, reports, and visualizations to communicate findings to

stakeholders.

o Prepare comprehensive evaluation reports that summarize data findings and provide actionable recommendations.

Program Evaluation:

o In collaboration with the Program Director, design and implement evaluation frameworks to

measure program outcomes and impact.

o Collaborate with program staff to develop evaluation plans and determine key performance

indicators.

o Conduct qualitative and quantitative evaluations, including surveys, interviews, and focus groups.

Stakeholder Collaboration:

o Work closely with program managers, staff, and external partners to understand data needs and provide support.

o Present findings and insights to diverse audiences, including senior management, funders, and community partners.

o Lead training related to Customer Relationship Management tools (internal& external) for staff, leadership, as well as subcontracted partners.

Continuous Improvement:

o Identify opportunities to enhance data systems and processes for greater efficiency and

effectiveness.

o Train staff on data collection tools, best practices, and application changes.

o Stay current with industry trends, best practices, and technological advancements in data analysis and evaluation.

o Contribute to the development and implementation of organizational policies and procedures related to data management and evaluation.

QUALIFICATIONS:

• Bachelor’s degree in Data Science, Statistics, Public Health, Social Sciences, or related field OR equivalent combination of training, education & experience
• Proficiency with Microsoft Excel
• Experience with any CRM or case management tools
• Experience with data visualization tools or statistical software (e.g., Tableau, Power BI, SPSS, R, Stata)
• Experience as an effective trainer
• Ability to distill and translate complex information into a presentation
• Ability to deliver trainings and presentations to both staff and leadership

PREFERED QUALIFICATIONS:

• 2 or more years of experience in data management, analysis, and/or program evaluation.
• Experience with Microsoft 365 suite of products
• Experience with Microsoft Dynamics
• Experience with storing and using cloud databases (such as Microsoft Dataverse)
• Customer service background
• Experience facilitating meetings and/or training sessions
• Experience writing SQL queries and/or scripting

SKILLS:

Strong analytical and problem-solving skills

Excellent written and verbal communication skills

Proficiency in database management and data analysis

Ability to manage multiple projects and meet deadlines

Detail-oriented with a commitment to accuracy and quality

Other:

Demonstrated ability to work collaboratively in a team environment.

Strong organizational skills and the ability to handle confidential information with discretion.

Passion for using data to improve programs and drive positive outcomes

Commitment to meet scheduled obligations

Data & Evaluation Coordinator

• NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Database: 1 year (Preferred)

Work Location: Hybrid remote in Santa Ana, CA 92705