Delivery Driver and Medical Alert Alarm Installer Full Time

Medical Alert Alarm Installer Full Time Delivery and Installation
Home Service Alarm Technician

We are currently seeking a Home Service Installation Technician who will be responsible for traveling to customers' homes and installing in-home medical technology. The equipment is provided. The equipment is plug-and-play, and there will be no need for tools. Technicians are not required to sell any products. The position will require a background check and drug screening.

Counties covered: Allegheny, Beaver, Washington, Westmoreland, Armstrong, Butler, Greene, Fayette, and Somerset.

What can you expect the job to be like?

After being hired, you will need to fill out an application and pass a background check. After the background check, you will be set up for online and in-person training. Paid training lasts one week. You will immediately have access to the employee assistance program after training.

You will be given an employee uniform to wear during installations, a company email address, business cards, and promotional materials for the customer(s).

The service manager will schedule all service calls, pickups, and installation of equipment during the week. The manager will then secure email you the information to complete your stops and mail you the equipment necessary.

When you arrive at the customer's home, you will need to greet them, use their name throughout the conversation, show them the equipment, describe how it works, install the equipment, test the equipment, and finally fill out the user agreement.

Then the user agreement must be securely returned to the service team for processing. You will need to be in constant contact with the service office throughout the day to update them on any changes.

Emergency On-Call Phone Work is Possible

Summary: Oversees all field service operations performed by installing, servicing, and picking up Medical Alert Systems, Medication Management Systems, Telehealth Systems, and various other products. They are also ensuring services meet established standards by performing the following duties.

Duties and Responsibilities include the following. Other duties may be assigned.

Ability to use wire cutters, screwdrivers, programming wires, and other basic hands tools.*
Anticipates needs and establishes priorities and courses of action to meet objectives daily.*
Maintains and completes paperwork for finalizing the work assignment.*
Completes work within daily tech reports and turns it into the appropriate manager.
Ability to drive safely to the job site and use GPS navigation.*
Tests the equipment for installations and service work.*
Retrieves equipment at the end of the customer service agreement.
Communicates in a clear, concise manner via verbal and written form with employees and other groups to ensure comprehension.*
Reports any maintenance issues with company vehicles.*
Performs other duties as assigned.
Skills:

Oral Communication Skills

Written Communication Skills

Reading Skills

Customer Relations

Customer Service

Telephone Etiquette

Diplomacy

Math Aptitude

Organization

Planning

Professionalism

Time Management

Computer Literacy

Job Type: Full-time

Pay: $15.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• On call
• Overtime
• Weekends as needed

Experience:

• Computer skills: 1 year (Preferred)

Ability to Relocate:

• Munhall, PA: Relocate before starting work (Required)

Work Location: On the road