Deputy Director

Summary of Position

The Deputy Director will lead and oversee operations and programs, and guide those teams through CIELO’s next phase of transformational and healthy growth. They will be a seasoned executive leader with a track record of leading organizational growth and change management, and complement the Executive Director in leading CIELO through its next stage of +2x growth over the next three years. They will join the Executive Director on the newly-formed Executive Leadership Team as a thought partner in other organizational functions: mission & impact, resource mobilization, organizational development, finance & accounting, marketing & communications, governance & compliance, and HR.

Key Attributes

• You deeply value a mission bigger than yourself; an organization rooted in Trust, Empathy, Innovation, and Accountability; and service to under-resourced communities.
• You have lived experiences and passions that align with entrepreneurship, community empowerment, and social and economic justice.
• You desire to lead a dynamic and growing organization focused on impacting people, the community, and the economy.
• You embody the entrepreneurial spirit and mindset by excelling in identifying problems, creating opportunities, taking on the challenge of seeking solutions, and bringing big ideas to reality.
• You have extraordinary trust-building abilities with diverse groups of stakeholders, including team members, community partners, and clients.
• You have exceptional operational, organizational, community, and leadership development skills.

Responsibilities

Leadership & Management

• Guide the facilitation and implementation of a strategic plan to achieve the organization's three-year strategic vision, in collaboration with staff, leadership teams and the board of directors.
• Lead programming and operations integration and support staff through change management. Direct reports will include four Directors who direct programs, outreach/engagement, and operations.
• Inspire and develop team members by facilitating a healthy collaborative culture, setting clear goals and expectations, building trusted and accountable relationships, and cultivating overall growth.
• Serve on the newly-formed executive leadership team with the Executive Director, as a thought partner in other organizational functions: resource mobilization, finance & accounting, marketing & communications, governance & compliance, and HR.

Operations

• Serve as an integrator across the organization by fostering robust: collaboration; time management; project management; and software solutions.
• Assess individual and organizational goals, refine tracking systems to monitor progress, and support staff in achieving goals.
• Incorporate best practices & software solutions to improve internal systems, focusing on strategic directions and budget realities.
• Manage & optimize data tracking to help improve effectiveness and efficiencies across the organization.

Programs

• Design a high-touch scalable programmatic model that leverages technology and adapts to diverse population needs.
• Lead program staff in the development and integration of robust educational, client navigation, and coaching program elements; and align resources for successful implementation.
• Drive programmatic outcomes that create healthy team collaboration; meaningful & measurable impact on clients and their communities; exemplary client service; and sustainable growth.
• Leverage data to track the progress and success of programs and projects; and to enhance impact.

Qualifications

Character, Knowledge & Skills

• Characterized as a trustworthy, empathetic, poised, strategic, innovative and consistent leader.
• Strong instincts and intuition that consistently center community and people.
• Exemplary written, oral communication, and relational skills, foster the ability to influence others.
• Skillful in leveraging technology & digital tools to support growth: CRM (Customer Relationship Management) system, project management, LMS (Learning Management System), and cloud-based offices, such as Google Workspace.
• Ability to track, analyze, and interpret data for decision-making.
• Commitment to CIELO’s mission, DEI (diversity, equity, and inclusion), and working with people from all racial, ethnic, and socioeconomic backgrounds.

Education & Experience

• 5+ years in an executive or director-level leadership role focused on management, programs, and/or operations.
• Experienced leader with a track record of leading people, programs, and operations through +2x growth, from 10 ppl to +20 ppl.
• Played a key role in retaining the culture, values, and core mission of a team or organization through significant growth.
• Small business ownership, business coaching, or entrepreneurship experience, preferred.
• Nonprofit experience is important and preferred, but open to candidates with private-/public-sector backgrounds.
• A college degree in business, community / economic development, human / leadership development, or a related field preferred.
• Bi-lingual (Spanish and English) fluency is preferred.

Salary & Benefits

• Salary will range from $100,000-$125,000 depending on experience.
• Benefits include: generous paid time off, health/dental/vision insurance, 401k, professional development budget, and flexible remote work.
• Flexible hybrid work arrangement and occasional work on nights and weekends.

Apply

• If this is a role that aligns with your values, skills, experiences, and passion, we encourage you to apply!
• Please upload your resume and cover letter to your application within the Indeed platform.
• Deadline to apply is September 30, 2024.

Job Type: Full-time

Pay: $100,000.00 - $125,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Experience:

• Executive leadership: 5 years (Preferred)

Language:

• Spanish (Preferred)

Ability to Commute:

• Santa Ana, CA 92705 (Required)

Work Location: Hybrid remote in Santa Ana, CA 92705