Development Operations and Prospect Research Coordinator

Job Overview
We are seeking a Development Operations and Prospect Research Coordinator to oversee the health and integrity of the donor database through timely data entry, gift processing, reporting, and ongoing database maintenance that supports key fundraising efforts. This role manages all developmental data entry, prepares bank deposits, and reconciles gifts daily with the Finance Department. The coordinator also tracks philanthropic activity, produces monthly financial reports, and conducts proactive prospect research to identify major gift and foundation funding opportunities.

Responsibilities

Gift & Data Management

• Enter all gifts and pledges into Leap Patron Management, prepare bank deposits, and reconcile all gifts with the Finance Department.
• Prepare monthly reconciliation reports as well as gift and special funds reports for the Associate Executive Director and the Finance Department for the BPO and Kleinhans Music Hall (KMH).
• Track and facilitate bequests and planned gifts for annual reconciliation with the Finance Department.
• Meet regularly with the finance team to work in partnership on coding in the system, reporting, adjustments, best practices, and provide documentation for the annual audit.
• Track annual fund progress and work with the Associate Executive Director & Vice President, Development to provide regular reports to staff and board leaders.
• Pull and prepare reports and contact lists for all development-related activities including event invitations, tele-fundraising program, and organizational reporting to League of American Orchestras and other organizations.
• Work closely with the Director of Patron Services to guarantee database best practices as an organization.
• Provide training and support to users on database usage.
• Monitor database performance and implement changes when necessary.

Development & Prospect Research

• Provide brief research profiles on donors making new gifts to the BPO and share with appropriate development staff.
• Prepare prospect research profiles for potential and identified major and mid-level gift prospects as well as Foundations and grant opportunities.
• Regularly review internal BPO and KMH attendee lists and external lists of peer organizations for potential mid-level and major giving prospects.
• Continuously conduct pipeline analysis to discover trends, insights, and gaps among prospect pools and donor segments.
• Benchmark with peer and aspirational institutions to recommend improvements to shape future work and achieve a best-in-class Development program.
• Create and maintain policy, procedure, and training documentation.

Other Development Work

• Prepare and track invoices and check requests for the department.
• Regularly attend BPO concerts and events.
• Participate in professional development activities including representing the BPO as a member of the Association of Professional Researchers for Advancement (APRA).
• Contribute to ad hoc projects and complete requests as needed.
• Perform other duties as assigned.

Qualifications

• Bachelor’s Degree or equivalent experience.
• At least one year professional experience in databases, development, non-profit management and/or related field; experience with annual fund programs strongly preferred.
• Excellent written and verbal communication skills, as well as organizational skills and the ability to manage multiple tasks simultaneously.
• Exceptional interpersonal skills and the ability to work collaboratively with all levels of staff, volunteers, donors and prospective donors.
• Proficiency with Microsoft Office and Patron Manager/Salesforce or similar programs required.
• Appreciation and understanding of the BPO’s mission and vision, and the ability to effectively communicate. Knowledge of classical music a plus.
• Ability to occasionally work nights and weekends.
• Attention to detail, ability to meet deadlines, and discretion in handling confidential information.

Pay: $19.00 - $21.63 per hour

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Must be proficient with Microsoft Office
• Must be willing to work the occasional evening and/or weekend

Education:

• Bachelor's (Required)

Experience:

• professional database: 1 year (Required)

Work Location: In person