Director of Human Resources, Business Center Clients

Are you a people person?

Do colleagues remark on your leadership skills and problem-solving abilities?

Do you enjoy being part of a skilled team?

Then the Director of HR Services, Business Center Clients position with NETA might be the job for you!

At NETA, we take the safety, health, and happiness of our employees seriously. This position will have the flexibility to work from home. NETA currently pays 100% of health, dental, and vision insurance for staff and offers an employer discretionary retirement plan. Plus, we provide a competitive time-off package, including paid vacation, sick leave for physical illness and mental health, and 13 paid holidays. We also offer professional development opportunities to help you grow and thrive in your career. Apply now to learn more about becoming part of this collaborative and supportive team of HR professionals.

The NETA Business Center provides human resources services for public broadcasting organizations and other non-profit institutions across the country. We are true partners for our clients! Working within a team of HR professionals, this position plays a pivotal role in managing Business Center client relationships and delivering exceptional human resource management services. In this leadership position, the Director provides specialized human resources coaching, support, and influence to enable Business Center clients to strategically plan for, manage, develop and retain their workforces. The Director of Human Resource Services provides strategy, oversight, planning, and development to a select group of clients. To ensure alignment with our core working hours in the West Coast, we prefer candidates in the Mountain and Pacific Time Zone regions.

REGULAR DUTIES:

• Consults on best practices and HR solutions to support the Business Center and its clients.
• Undertakes employee relations casework for assigned Business Center clients.
• Is responsible for the development and review of assigned Business Center clients’ employment policies and procedures, ensuring that they reflect current best practices.
• Stays current on regulations, trends, best practices and incorporates them into client solutions. (May also write white papers and articles and make presentations.)
• Manages assigned Business Center clients’ personnel folders, ensuring files are current, complete, and meet departmental compliance standards.
• Completes company orientation for new employees, ensuring that all required enrollment and information forms are completed, and that the new hire checklist is documented and placed in personnel folder.
• Completes annual compliance notices and forwards them to the management at assigned Business Center clients for distribution to their personnel:
• Employee Retirement Income Security Act (ERISA) notice,
• Medicare Part D notice,
• Children’s Health Insurance Program Reauthorization Act Notice (CHIPRA),
• Women’s Health and Cancer Rights Act Notice (WHCRA) and
• Summary of Benefit Coverage (SBC) notices.
• Processes Consolidated Omnibus Budget Reconciliation Act (COBRA) insurance qualifying event notices for COBRA eligible recipients.
• Creates and revises job descriptions for new and modified positions as needed.
• Responds to telephone and email inquiries on human resources issues promptly and efficiently, assisting where possible and relaying messages as appropriate or directing the inquiries to the appropriate individual.
• Other duties as assigned or as mutually agreed with clients.

BENEFITS:

• Is the primary benefits administration contact for assigned Business Center clients, managing employee enrollment in employer-sponsored benefit plans (e.g. healthcare, life insurance, accidental death and dismemberment insurance, dental care, vision care), claims, changes in coverage, COBRA administration, issuance of insurance ID cards, etc..
• After benefits enrollment has been verified, forwards the confirmation pages to the client contact for retention in the employee personnel folders.
• Completes employer attestation forms for Unemployment Benefit Claims by providing supporting documentation.
• Leads benefits renewal and open enrollment processes for assigned Business Center clients.
• Follows up with benefit carriers to make sure billing has been correctly adjusted for coverage changes and addresses any discrepancies in coverage billing.
• Manages the Affordable Care Act Reporting for assigned Business Center clients.
• Once an employee’s termination of benefits has been processed, maintains a copy of the termination notice in the employee’s personnel folder.
• Coordinates annual 5500 preparation and filing for assigned Business Center clients, forwarding retirement plan information to auditor for completion of annual 5500; ensures timely processing and filing to Department of Labor.
• Prepares the annual 5500 filing for submission to the U.S. Department of Labor EFAST2 website for assigned Business Center clients.
• Submits biweekly Flexible Spending Account deposit files for assigned Business Center clients.
• Submits monthly AFLAC supplemental benefit invoices for assigned Business Center clients and retains an electronic copy of the invoice at NETA for reconciliation by the client’s payroll coordinator.
• Submits 403(b) retirement contributions for assigned Business Center clients.
• Tracks time used under the Family and Medical Leave Act (FMLA)by assigned Business Center client staff and determines the eligibility of employees’ FMLA requests.
• Other duties as assigned or mutually agreed with clients.

OCCASIONAL DUTIES:

• Processes census reports for assigned Business Center clients, unemployment audits, workers compensation audits.
• Submits quarterly report of occupational injury and illness to office of workers compensation for assigned Business Center clients.
• Participates in U.S. Department of Labor audits, verifying compliance, tax returns, proper reporting and classification of personnel (IRS form1099).

EDUCATION & EXPERIENCE REQUIRED: (An equivalent amount of training, education and experience will also be considered.)

• Bachelor’s degree with a minimum of seven years’ experience in Human Resources.
• Demonstrated leadership in HR and benefits with a commitment to recruiting, developing, and retaining a diverse, professional workforce.
• Excellent organizational skills, accuracy, and attention to detail.
• Profound understanding of the need for confidentiality and integrity regarding the human resources information handled by this position.
• Strong, positive interpersonal skills.
• Ability to communicate clearly and effectively in writing and in person.
• Ability to self-manage and influence others to meet commitments.
• Ability to take responsibility and ownership for tasks and to use initiative and creativity.
• Ability to work proactively to meet deadlines, manage time and manage priorities.
• Commitment to excellent customer service and satisfaction.
• Willingness to be bold in their strategy and thinking.
• Commitment to the NETA principles.

ABOUT THE NETA BUSINESS CENTER

The NETA Business Center is the leading comprehensive solution offering accounting, finance, and business management services tailored to meet the needs of non-profit organizations. It provides a full suite of services, including financial oversight, budgeting, cash management, human resources and payroll services, delivered by a team of experienced, passionate professionals. The Center’s mission is to empower public media and other non-profit organizations to focus on their core missions ensuring financial stability and compliance.

WHAT WE BELIEVE

• Clients First: We believe our clients always come first, and their success is our top priority.
• Team Second: We believe in supporting and empowering our team, and the team supporting and empowering each other - understanding that their well-being and growth are essential to our collective success.
• Positive Culture: We believe in fostering a strong, happy, inclusive and positive culture where everyone can thrive and contribute productively.
• Unquestionable Quality and Accountability: We believe in delivering the highest quality of work with total accountability, ensuring excellence in everything we do.
• NETA Guiding Principles: Inclusive, Connective, Pragmatic, Bold.

NETA is an Equal Opportunity Employer. NETA does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift

Work Location: Remote