Director of Jubilee House (A Drop-In Day Shelter for the Unhoused)

Effective / Last Updated: 27 July 2024

Narrative Description: Jubilee House is a ministry of Grace Episcopal Church; the primary location for the work of this position will occur at Jubilee House. This is a grant-funded position; when grant funds cease to be available, employment will end or be reduced regardless of performance evaluation. This full-time salaried position is a management position. The responsibilities of this position include (but are not limited to):

• Overseeing the day-to-day operations of Jubilee House
• Assisting volunteers and staff with their duties
• Serving as a knowledgeable resource for volunteers and staff
• Performing administrative tasks relevant to Jubilee House operations
• Drafting policies and procedures
• Implementing enacted policies and procedures
• Processing and enforcing guest suspensions and discipline
• Maintaining a secure environment
• Recruiting new volunteers
• Supporting current volunteers
• Training staff and volunteers, acquiring supplies
• Facilitating monthly all staff/volunteer meetings
• Facilitating weekly staff meetings
• Attending weekly senior church staff meetings
• Providing a monthly report on the status and activities of the ministry to the Associate Rector for Outreach and/or the Vestry of Grace Episcopal Church
• Representing Jubilee House to the Basic Needs Coalition and other groups focused on care of the unhoused
• Directly assisting the guests of Jubilee House.

Other duties may include:

• Public speaking when invited to represent the ministry
• Coordinating social events to engage, encourage, and support volunteers/staff
• Assisting in fundraising efforts
• Assisting in grant writing
• Other duties as assigned by the Associate Rector for Outreach.

Supervisor: The Associate Rector for Outreach of Grace Episcopal Church

Subordinates: Outreach Specialists, volunteers

Typical Time Commitment: 40-45 hours per week.

• Monday through Friday 10am-5:30pm (the scheduled hours of Jubilee House operations) is required
• Time both before and after these hours may be regularly required to accomplish administrative tasks, attend meetings, and attend irregular events.
• Irregular and infrequent weekend work may be required from time to time.
• Monthly all staff/volunteer meetings last approximately 1 hour and are scheduled from 9am-10am one day per month and are required.
• Weekly staff meetings (with Outreach Specialists and the Associate Rector for Outreach) and weekly manager meetings (with senior church staff) are scheduled concurrently with Jubilee House hours whenever possible.

Term / Contract: This is neither temporary nor seasonal employment. This is not a contracted position. This position exists as long as grant funding is available.

Compensation and Benefits: Starting salary of $62,000 per year; exempt from overtime pay as a manager.

• Single-person health insurance (includes vision) and dental insurance provided; family coverage available (difference in premium covered by employee).
• Church Lay Pension contribution of 9% with 4% contribution by employee (prorated if employee selects to contribute less than 4%).
• All benefits subject to change in compliance with the benefit options from The Episcopal Church, the Episcopal Diocese of the Great Lakes, and the Vestry of Grace Episcopal Church.
• Benefit details, eligibility, and enrollment information is provided elsewhere and supersedes any detail listed here.
• Two weeks of annual paid vacation time becomes available upon hire and must be taken within the first year of employment (no carryover or buyout).
• Beginning with the second year of employment, three weeks of paid vacation time becomes available each year (no carryover or buyout).
• Paid holidays are provided per the list of paid holidays approved by the Rector of Grace Episcopal church; Jubilee House operations may facilitate transferring holidays to a different observed day from time to time.

Requirements:

• English-language proficiency
• Bachelor’s degree, or higher, in human services or a related field (preferred); or a Bachelor’s degree in a non-related field that has provided the relevant and necessary skills; or a non-traditional educational experience, and commensurate life/work experience, providing relevant and necessary skills:
• Written and verbal communication commensurate with holding a Bachelor’s degree
• Critical thinking and problem-solving ability commensurate with holding a Bachelor’s degree
• Cultural sensitivity and awareness commensurate with typical general education requirements of a Bachelor’s degree
• Ability to read and process written material commensurate with holding a Bachelor’s degree
• Compassion for all people and especially those experiencing crises
• Relevant experience with people living with substance use disorder, experiencing homelessness, and experiencing a variety of mental health statuses
• Training in trauma-informed care (preferred); or a willingness to receive training in trauma-informed care
• Ability to provide clear, concise, and consistent direction and feedback to volunteers and staff
• Ability to orient and train staff and volunteers that includes evaluating third-party training programs and administering selected training programs to ensure compliance
• Ability to utilize personal and professional resources for self-care, healthy boundary setting, and the willingness to demonstrate these healthy behaviors to volunteers and staff
• General familiarity with computers and a willingness to learn, implement, and teach the use of new technologies to staff and volunteers
• Reliable, punctual, detail-oriented, and willing to take initiative within authorized parameters
• Ability to navigate stairs both up and down
• Ability to perform light (household) cleaning duties
• Access to reliable transportation

Preferred/Beneficial Skills/Experience:

• Customer service experience
• Childcare or teaching experience
• Training in Social Work
• Training in mental health care
• De-escalation training
• Crisis management experience
• Security and/or law enforcement experience
• Experience working with those experiencing homelessness in Northern Michigan

Military veterans are encouraged to apply.

Job Type: Full-time

Pay: $62,000.00 per year

Benefits:

• 403(b) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Ability to Commute:

• Traverse City, MI 49684 (Required)

Work Location: In person