Director of Operations

Music For Everyone is hiring for the position of Director of Operations

Job Description:

The Director of Operations is responsible for making decisions for operational activities and set goals for the organization. They are responsible for planning and monitoring the day-to-day running of the organization and its business to ensure objectives and goals are met, supervising staff and contracted employees and providing constructive feedback.

Responsibilities include:

- Manage relationships with organization staff and faculty, community partners, school administration and investors.

- Oversee all aspects of grants administration

- Collaborate with organization staff in the monitoring of existing programs and the development of new programs.

- Manage the financial statements, participate in the budgeting process of the organization; produce financial reports for board of directors and executive director; process payroll and invoices.

- Oversee organization staff and faculty, ensuring all programs are efficient and effective

- Maintain relationships with musicians and artists. Manage all aspects of recruiting, booking and payments.

- Manage vendor and business relationships, such as printing, merchandise and instrument acquisition.

- Liaise with leadership to make decisions for operational activities and set strategic goals and budgets

- Plan and monitor the day-to-day operation of business to ensure smooth progress

- Supervise staff from different programs and services and provide constructive feedback while setting a positive and confident leadership example

- Regularly evaluate the efficiency of organization procedures according to organizational objectives and implement improvements

- Review financial information and adjust operational budgets to meet revenue goals and manage expenses.

- Revise and/or formulate policies and promote their implementation

- Evaluate overall organization and program performance by gathering, analyzing and interpreting data and metrics

- Ensure that the organization complies with legal and established industry regulations

- Champion the mission of the organization, representing the organization in the community.

Supervisory Responsibilities
- Recruits, interviews, hires, and trains new staff

- Oversees the daily workflow of the organization

- Provides constructive and timely performance evaluations

Required Skills

- Excellent verbal and written communication skills.

- Excellent interpersonal and customer service skills.

- Excellent organizational skills and attention to detail.

- Excellent time management skills with a proven ability to meet deadlines.

- Strong analytical and problem-solving skills.

- Strong supervisory and leadership skills.

- Ability to prioritize tasks and to delegate them when appropriate.

- Ability to function well in a high-paced and at times stressful environment.

- Proficient with Microsoft Office Suite or related software.

Physical Demands

- Prolonged periods of sitting at a desk and working on a computer.

- Ability to work flexible hours, including evenings and weekends

- Must be able to lift up to 50 pounds at times.

Education and Experience

- Experience in Operations/Management
- Financial Background
- CRM software helpful
- Website Management
- Familiarity with Lancaster city and county, helpful
- Working knowledge of data analysis and performance/operation metrics
- Familiarity of music industry and musicianship a plus

Other Responsibilities
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Our organization is proud to be an equal opportunity workplace. All aspects of employment decisions will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for our colleagues.

Job Type: Full-time
Salary: Commensurate with Experience

The mission of Music for Everyone is to cultivate the power of music as an educational and community well-being tool to transform lives in Lancaster County.
For more information visit: www.musicforeveryone.org

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Lancaster, PA 17603: Relocate before starting work (Required)

Work Location: In person