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Director of Operations

Family Tree Relief Nursery
Family Tree Relief Nursery in Albany, OR 97322
$29 - $32 an hour - Full-time


Family Tree Relief Nursery in Albany, OR 97322

Pulled from the full job description

  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Full job description

The role of the Director of Operations is to set the tone of our organization’s values through their leadership and communication styles while managing the day-to-day operations of the organization. Our directors interact with both internal and external clients, staff, members of the Board of Directors, representatives of local, state and the federal government, and the public at large.

Through a respectful, constructive, and energetic style, guided by the principles of the organization, the Director of Operations provides the leadership, management, and vision necessary to ensure that the organization has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to achieve operational excellence and success.

Operational Planning and Management

  • Along with the Executive Director help draft policies for the approval of the Board and prepare procedures to implement the organizational policies; review existing policies on an annual basis and recommend changes to the Board as appropriate.
  • Create, update, and implement SOP for the organization.
  • Ensure that the operation of the organization meets the expectations of its Board and Funders by assisting the Executive

Director on needed projects.

  • Oversee the efficient and effective day-to-day operation of the organization.
  • Provide support to the Board by preparing the meeting agenda and supporting materials.
  • Work with the Director of HR as the supporting privacy officer, also known as a privacy compliance officer. Assist in developing and modifying privacy policies and practices of FTRN.

Facilities/Office Management

  • Assists in developing and administering the annual budget for operational and administrational expenses.
  • Assists in planning budgets and schedules for facility modifications, including cost estimates.
  • Assists site supervisors with site childcare certifications.
  • Maintains and coordinates with site supervisor the plans for fire evacuation and disaster response.
  • Maintains up-to-date records for all state, federal and insurance semiannual and annual inspections.
  • Manage and Maintain file record retention policy across all programs in the organization.
  • Manages FTRN facilities structure needs.
  • Manages hazardous waste disposal programs.
  • Manages preventive maintenance of facility equipment and office equipment including repairs, electrical, plumbing, construction, etc.
  • Manages the paper recycling and shredding programs.
  • Oversees all operations functions as they relate to facilities. This includes open/closing procedures and daily operations inclusive of safety and security measures.
  • Oversees all operations related to the Food Bank program from procurement to distribution.
  • Oversees food service and kitchen operations including ordering food and supplies, managing equipment, and ensuring compliance with all related regulations.
  • Oversees the cleaning and maintenance of facility.
  • Oversees the coordination of building space allocation and layout, communication services, and facility expansion.
  • Serves as the facility emergency response coordinator, attends and guides FTRN safety committee.

Information Technology

  • Coordinates and monitors adding and maintaining users on the network, assigns application access, ensuring security, and maintaining their configurations to standards.
  • Coordinates with the Systems Administrative Manager on purchases of new hardware or software.
  • Coordinates with the Systems Administrative Manager on major projects and server upgrades to ensure minimal disruption to users.
  • Manages communication from the Systems Administrative Manager with planning between vendor and leadership team on network and server issues.
  • Monitors and evaluates efficiency of software/hardware usage, providing items to be covered in user training, making them more efficient with the direction from our Systems Administrative Manager.
  • Works with System Administrative Manager to provide advanced trouble shooting between off-site server computer/network support relating to software and hardware problems reported by users.

Personnel Development and Supervision

  • Conducts individual supervision sessions with all their staff to aid and support as well as monitoring compliance with all job duties and external standards.
  • Conducts performance reviews and makes recommendations for salary adjustments.
  • Develops and provides training to new and existing employees.
  • Develops professional development plan with staff members and oversees progress.
  • Informs the Executive and Senior Director of staff achievements, issues, and concerns.
  • Interviews, selects, hires, and terminates employees.
  • Provides staff orientation and evaluates staff training needs.


  • Perform any other duties at the request of the Executive Director and/or Senior Director.


  • Bachelor's Degree or equivalent knowledge and skills obtained through a combination of education, training, and experience.
  • Three to five (3-5) years of experience performing facilities management preferred.
  • Two to four (3-5) years of previous supervisory experience preferred.
  • Able to adapt and work effectively under pressure.
  • Able to communicate clearly, concisely, and effectively both orally and in writing.
  • Able to delegate and train others.
  • Able to demonstrate and model a positive attitude toward work and personal balance.
  • Able to establish and maintain professional boundaries while providing supportive services and building trusting relationships with staff.
  • Able to instill positive, optimistic attitude in staff; transmit sense of mission to work teams and support staff; monitor team performance; and encourage team participation.
  • Able to problem solve and develop creative approaches.
  • Able to work both independently and as a team player.
  • All work performed must follow the philosophy, mission, and values of Family Tree Relief Nursery.
  • Familiarity with vulnerable populations, including families in poverty, domestic violence, physical and/or mental health issues and addiction.
  • Maintain enrollment in the State Central Background Registry.
  • Maintain strict confidentiality in accordance with Relief Nursery policy, including proper “release of information” documents before communicating with any community partners.
  • Must attend or have record of recent training in mandatory reporting of child abuse and neglect.
  • Must demonstrate judgment and common sense, and the ability to respond effectively to emergent and crisis situations.
  • Must exhibit dependability, flexibility, punctuality, and strong time management skills.
  • Must have good organizational skills.
  • Must have reliable transportation and maintain a valid driver’s license for state of residency and have a driving record permitting coverage under the corporate liability policy. If driving a personal vehicle for work purposes must also have and maintain personal auto liability coverage. All employees driving for work purposes, regardless of whether driving a personal or agency vehicle, must complete the agency’s driving approval process before they drive for work.

Job Type: Full-time

Pay: $29.00 - $32.00 per hour


  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift


  • Bachelor's (Preferred)


  • Facility Managment: 3 years (Preferred)
  • Supervising: 3 years (Preferred)


  • Spanish (Preferred)


  • Driver's License (Required)

Work Location: In person