E-commerce Specialist

Durofix Inc
2.0 out of 5 stars
Rancho Cucamonga, CA 91730

Profile insights

Find out how your skills align with the job description

Skills

Do you have experience in Customer service?

Job details

Pay

  • $25 - $29 an hour

Job type

  • Full-time

Benefits

Pulled from the full job description

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Vision insurance
  • Dental insurance

Full job description

Fast growing company looking for self-motived and team player who is interested in eCommerce as career.

We offer bright career and promotion path to potential candidates. Company is public listed with stable financial.

  • Experience on ERP (PO Processing and Shipping related preferred)
  • Monitor customers enquiries through chat-based messaging system or phone call with excellent communication skill
  • Platform Expertise: Hands-on experience with e-commerce platforms such as Shopify, Ebay, WooCommerce, Amazon, Walmart
  • Analytical Skills: Strong ability to analyze data using Google Analytics , Excel, and platform analytics to monitor KPIs and improve conversion rates.
  • Digital Marketing Knowledge: Experience with SEO best practices, email marketing tools, and Facebook Business Manager.
  • Data Analysis & Reporting: Creating reports on sales performance, traffic, and conversion rates.
  • Monitor shipping labels through Shipstation or LTL carrier
  • Coordinate your assistant with warehouse on RMA process and warranties.

We are looking for someone who is responsible to anything from their work assignments to their work attendance.

  • Communication: Ability to collaborate with cross-functional teams.
  • Problem-Solving: Ability to fix technical issues like resolving Amazon related disputes and other problem solving management for your team.

Job Type: Full-time

Pay: $25.00 - $29.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience:

  • Customer Service: 2 years (Required)
  • E-commerce: 1 year (Preferred)

Work Location: In person