Marketing & Customer Engagement Specialist

About Us

Colegio de Sueños is committed to providing high-quality educational opportunities that empower individuals and communities. As we continue to grow, we are seeking a Bilingual Marketing & Customer Engagement Specialist to join our team. This role is essential in connecting with potential students, managing social media outreach, and ensuring a seamless communication process between clients and our instructor.

Job Overview

The Marketing & Customer Engagement Specialist will serve as the primary point of contact for potential and current students, assisting with inquiries, enrollment, and social media engagement. This role requires a mix of customer service, marketing, and sales skills to successfully promote our educational programs.

Key Responsibilities

• Client Communication: Answer calls and inquiries regarding Colegio de Sueños, acting as the main liaison between clients, potential clients, and instructors.
• Social Media & Marketing: Design and publish engaging social media posts promoting our classes, manage social media accounts, and grow our online presence.
• Collaboration & Outreach: Work closely with the Education Specialist and marketing team to achieve enrollment goals.
• Enrollment & Sales: Confidently pitch and promote our education services to prospective students and partners.

Qualifications & Requirements:

• Bilingual fluency in Spanish and English (required).
• Strong written communication skills.
• Knowledge of social media management (Facebook, Instagram, etc.).
• Proficiency in basic office software and typing skills.
• Excellent phone etiquette and customer service skills.
• Ability to engage and connect with prospective students.

Preferred:

• Experience in growing social media presence and engagement.
• Graphic design experience (Canva preferred).
• Previous work in customer service, marketing, or sales.

Background check required

Notice: This position is a direct hire. We are not partnering with any third-party staffing agencies or recruiters for this role. Any candidates submitted by third parties will not be considered, and Rivas & Associates will not be responsible for any fees regarding unsolicited candidates.

How to Apply

To apply for this position, please fill out our application form: https://forms.monday.com/forms/1e93c80ad442d7fdeab7d1391756321b?r=use1

We look forward to hearing from you!

Equal Opportunity Employer Statement

Colegio de Sueños is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evenings as needed
• Weekends as needed

Language:

• Spanish (Required)
• English (Required)

Work Location: In person