Engineering Product Manager

Who is Wyze?

Wyze is a high growth, Series B, consumer technology company. Our vision is to make great technology accessible to everyone through our smart home platform. Our aim is to serve everyday people, like me, you, and our friends and families, with too good to be true products and services. We want employees who will be inspired by this and welcome all who will help us build the next amazing chapter at Wyze.

Wyze is home to some of the most innovative products and services in the market. Forbes named us in their America’s Best Startup Employers 2023 list, Time Magazine selected us for their 100 Most Influential Companies of 2022, Fast Company named us as one of the Most Innovative Companies in 2021 and PCMag gave our Cam v3 an Editor’s Choice Award. We disrupted the market with our Wyze Cam v1 and then quickly took over as a market leader in the space. We recently disrupted it again with our revolutionary Cam Plus Pro service. GeekWire calls us a start-up to watch and one of the Pacific Northwest’s next unicorns… and we are just getting started. Our people centric innovative vision is not only present in our products and services, but it is also embedded in the fabric of our company.

We were just listed in the Top 100 Best Places to Work by Built in Seattle, listed as one of their Best Midsize Companies to Work For and awarded as one of their Companies with the Best Benefits. Seattle Business Magazine certified us as a Best Places to Work too! We value the unique life experiences every employee brings to work every day. We are committed to creating an inclusive environment whereby our employees are encouraged to be their authentic whole selves and are rewarded for their impact across the company. Everyone is welcome and empowered to do the best work of their lives.

*This opportunity is onsite in our Kirkland, WA office, based in the Greater Seattle Metropolitan area.

Come join us and make the impossible, possible!

Summary

The Wyze Engineering Product Manager (EPM) plays a important role in ensuring the delivery of high-quality, stable, and high-performing products, particularly focusing on software features and system reliability.

Responsibilities:

Driving Software Features for Quality and Performance

• The EPM is responsible for leading the development of software features aimed at improving system stability and product performance, ensuring that new features meet quality standards and enhance user experience

Software Design and Lifecycle Management

• They oversee basic software design, contributing to the overall architecture and feature development.
• Manage the entire software release lifecycle, including planning, gating, quality evaluation, and deployment, to ensure smooth updates and minimal disruptions

Documentation and Requirements

• Write detailed Product Requirements Documents (PRD) and Technical Requirements Documents (TRD) to clearly define feature specifications and technical expectations

Security and System Reliability

• Drive critical end-to-end security improvements projects, working closely with the security team to implement outcomes that bolster product safety.
• Responsible for handling system outages by collaborating with customer support and engineering teams

Quality and Performance Metrics

• Build and maintain data metrics related to product quality and system performance, utilizing SQL and Python for data analysis.
• Although they work with BI and cloud teams, they independently develop these metrics to monitor system health proactively

Release Gating and Quality Evaluation

• Oversee software release gating processes, ensuring that releases meet predefined quality standards before deployment

User Feedback and Issue Resolution

• Collect user feedback from various channels, including customer service and community teams, and drive resolution for critical issues impacting user experience

Outages and System Stability

• Responsible for managing and coordinating responses to outages in collaboration with engineering teams, ensuring minimal impact on users and system stability

Additional Technical Responsibilities

• Use data analysis tools such as SQL and Python, with Tableau as optional, to analyze system and product metrics.
• Work with the BI/Cloud teams as needed but primarily focus on building and interpreting metrics independently

Qualifications:

• Bachelor's or Master's degree in Computer Science, Information Systems (IT/MIS), Computer Engineering, Electrical Engineering, Math, or a related field.
• Excellent problem-solving skills and attention to detail.
• Effective communication skills, both written and verbal.
• This role will be working with teams in both US and China, must be bilingual in English and Chinese Mandarin.
• Proven experience in product engineering, preferably in consumer electronics or related industries.
• Strong understanding of software development lifecycle (SDLC).
• Ability to work collaboratively in a fast-paced, dynamic environment.
• Familiarity with regulatory requirements and certifications for consumer electronic products.

If you are passionate about creating innovative products, thrive in a collaborative environment, and are excited about the opportunity to contribute to the success of Wyze, we encourage you to apply for the position of Wyze Product Engineer. Join us in making technology accessible and empowering users to live smarter lives

Benefit:

Wyze has a full benefits package through Premera Blue Cross. This includes Medical, Dental, Vision, Basic Life Insurance, Voluntary Life Insurance, EAP, Short-term disability, Long-term disability, FSA, and Daycare FSA. Employee premiums will be paid 100%, and about 67% paid premium for dependents.

• 12 Holidays - 8 set holidays and 4 Floating Holidays for you to use however you choose
• 24 days of PTO every year
• Additional Wyze anniversary vacation days
• Principal 401k Plan - there is no company match at this time
• Rosetta Stone reimbursement if you'd like to learn Mandarin
• $50 a month reimbursed as a technology stipend - taxes apply

Wyze employee product perks: Wyze employees receive an array of our most loved products and services, as well as Wyze software services once they are launched. Employees also get a chance to participate in our beta program for unreleased products to help make Wyze better for all! Come Join Us!

If this sounds too good to be true and you are ready to be part of #teamwyze, then we want to hear from you!

Please send us a cover letter that showcases some of the outstanding things you can do and how you feel they could apply to our vision and projects here at Wyze!We will ensure individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation at recruiting@wyze.com. Lastly, and exceptionally important to us: we are an equal opportunity employer and value diversity as well as inclusion here at Wyze. We are fully committed to providing equal employment opportunities for all employees and all applicants for employment. That’s how we do things!

Job Type: Full-time

Pay: $70,000.00 - $95,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Kirkland, WA 98033