Event Crew

Event Staff

Christmas in Color, presented by Wonder Entertainment, seeks seasonal event staff to oversee daily park operations for Christmas in Color’s interactive drive-thru light show running from November through January. This includes acting as an event Greeter and Traffic Marshall while providing a quality Guest Experience. The event will be held at Roaring Springs Water Park in Meridian, ID.

Responsibilities:

• Welcome, Check-in, and Communicate with guests using Exceptional Service Skills
• Follow all Christmas in Color safety protocols
• Follow Opening and Closing Procedures
• Provide clear and concise information to all our event guests to ensure optimal Event Experience
• Represent the Christmas in Color identity with charisma, professionally and tranquility, even in high stress situations
• Be fluid between performing the following roles:

As a Greeter, be able to:

• Follow and execute Christmas in Color ticketing procedures
• Maneuver technology devices used to check-in Guests, such as scanners and iPads
• Scan and ensure guests have an appropriate entrance ticket
• Spiel to Guests the Show Guidelines to ensure they have the best possible experience
• Hand appropriate guests merchandise packages based on their ticket
• Use conflict resolution techniques to mediate guest issues/situations

As a Traffic Marshall:

• Ensure vehicle flow is effective and efficient
• Filter paid and non-paid customers to the appropriate line
• Direct any stopped vehicles to appropriately move forward
• Assist vehicles that have issues during the event and aid in executing contingency plans
• Identify weak points of the show and address them as needed
• Have an extra out-going personality and take initiative to interact with guests, dance around, and maintain a high energy throughout the show shift
• Ensure guest have an optimal experience by maintaining an effective traffic flow and using conflict resolution skills

Qualifications

• Proven track record of exceptional customer service
• At least one year guest experience
• Experience using tablet devices for ticket processing
• A bubbly personality and love for the Holiday Spirit
• Ability to take initiative
• Comfortable speaking and interacting with customers

Work Environment

• Ability to walk and stand for extended periods of time
• Must be comfortable working outdoors (hot and cold weather conditions)
• Must be available to work evening shifts, weekends and holidays
• Must be willing to commute to event site

Job Type: Part-time

Pay: $13.00 per hour

Schedule:

• 4 hour shift

Ability to Relocate:

• Meridian, ID 83642: Relocate before starting work (Required)

Work Location: In person