Experience Guide - Ticketing & Ground Support

RYZE Adventure Park
5.0 out of 5
12420 Grace Church Road, Maryland Heights, MO 63044
From $13 an hour - Part-time, Full-time

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Job details

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Pay

  • From $13 an hour

Job type

  • Part-time
  • Full-time

Shift and schedule

  • Weekends as needed
  • Night shift
  • Day shift
  • Monday to Friday

Location

12420 Grace Church Road, Maryland Heights, MO 63044

Benefits
Pulled from the full job description

  • Employee discount
  • Flexible schedule
  • Referral program

Full job description

EXPERIENCE GUIDE – TICKETING AND GROUND SUPPORT

JOB DESCRIPTION

This isn’t your average job — it’s way more fun! Who gets to go to work every day to help people have a fun, adventurous and extraordinary day? RYZE guides do! We created a thrilling, high-energy outdoor recreational facility with a team that operates the same way.

Experience Guides deliver an exceptional and welcoming experience for our guests. They ensure seamless check-in at the front desk in our ticketing building, deliver refreshments in our café area, and help with ground support ensuring our guests are 100% ready to embrace their adventure on the Challenge Tower and Mini-golf experience.

Ryze is a great place for you to work if:

  • You live an active outdoor lifestyle, have an adventurous spirit, and thrive on energy and fun.
  • You love working with kids, encouraging others to try something new, and creating lasting memories for others.
  • You enjoy working in a team with other energizing team members and thrive on a flexible schedule.

BRAND PROMISE TO GUESTS

Adventure Together - We are a recreational place for everyone. We respect and appreciate guests of all ages, skill levels, and abilities. We welcome them all to ryze up and get the most of their experience at the adventure park.

Choose Your Challenge - A big aspect of RYZE is the amazing challenges and there are many to choose from. We encourage our guests to try something new, or go at their own pace.

Climb With Confidence - Experience a safe and encouraging environment. Not only do we operate with rigorous safety standards, but we are also a supportive place to challenge our guests physically and mentally.

TEAM VALUES

We believe that a great team operates on a common set of values. This helps us work together effectively, and to support one another to enjoy our careers.

Respect - First we listen, then we actively support the uniqueness and views of our team members even in the difficult times.

Integrity - We believe in honesty and openness, taking responsibility for our actions and building trust in each other.

Teamwork - Connections are everything. Our team members can make our days better, and our jobs easier. We encourage one another and work together to achieve a common goal of making our guests’ days a great one.

Enthusiasm - We all do jobs that help others enjoy an active and fun experience. We know our enthusiasm can be infectious and rub off on others. Which just makes the world a better place to live in.

EXPERIENCE GUIDE – TICKETING AND GROUND SUPPORT

RESPONSIBILITIES

  • Interact with guests, encouraging them to reach new heights
  • Check-in guests who have booked online and set up reservations for walk-ins at the front desk
  • Work in our Adventure Café (small concessions area inside our building)
  • Comply with and enforce the policies, procedures, and regulations
  • Complete on-going training
  • Routine tasks to upkeep the park and its facilities
  • Assist with other duties in the park as needed
  • Deliver on the above Brand Promise and embody the above Team Values

QUALIFICATIONS

  • Must be 15
  • Great verbal communication, presentation, and customer service skills
  • Eagerness to work in an attraction with indoor and outdoor duties
  • Ability to learn quickly, follow directions, and act professionally
  • Consistent focus on safety above all and attention to detail
  • Not afraid of occasional periods of diverse weather conditions
  • Great verbal communication, presentation, and customer service skills

SALARY

Starting pay is $13/hr. Hours are dependent on time of year, business demands, seasons, and weather. Part-time could be anything from 5-30 hours per week. Full-time could be anything from 20-40 hours per week but may drop off during the slow seasons.

RYZE Adventure Park is an Equal Opportunity Employer.

ryzeadventure.com

facebook.com/ryzeadventure

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

  • Employee discount
  • Referral program

Schedule:

  • Day shift
  • Monday to Friday
  • Night shift
  • Weekends as needed

Experience:

  • Customer service: 1 year (Preferred)

License/Certification:

  • Driver's License (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: In person

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