Family Recovery Services Supervisor

Face Addiction Now (FAN) is seeking a passionate and experienced Family Recovery Services Supervisor to lead and grow our statewide family support programs. This full-time, grant-funded position is based in Clinton Township, MI and plays a critical leadership role in providing oversight, supervision, and strategic direction for FAN’s Family Recovery Coaching services and Stronger Together support groups.

The ideal candidate has lived experience as a family member of someone affected by substance use disorder (SUD), along with a background in supervision, social services, or peer recovery. This position is responsible for supervising Family Recovery Coaches, launching and supporting peer-led family groups, and promoting FAN’s mission to help families heal and thrive. If you’re a strong communicator who understands trauma-informed support and wants to make a statewide impact, we’d love to meet you.

Position Overview:

The Family Recovery Services Supervisor is responsible for overseeing all aspects of FAN’s Family Recovery Coaching services, including supervision and support of Family Recovery Coaches (FRCs), development and facilitation of Stronger Together support groups, and the promotion and strategic expansion of FAN’s family services. This leadership role ensures high-quality support to families affected by substance use disorder, alignment with FAN’s mission, and intentional growth of services across the state.

Primary Duties and Responsibilities:

Supervision and Program Oversight

• Provide direct supervision to Family Recovery Coaches, including routine case reviews, support, and documentation audits.
• Ensure adherence to FAN standards, grant requirements, and ethical guidelines.
• Respond promptly to concerns or feedback about coach performance or program experience.

Training and Professional Development

• Lead onboarding and ongoing training for new and existing FRCs, including FAN procedures, CCAR model, and use of the data platform.
• Deliver individualized support to FRCs to enhance skill-building and documentation accuracy.

Administrative and Operational Duties

• Assign caseloads and oversee coach-to-family matching.
• Monitor data for accuracy, completion, and program compliance.
• Review and submit timesheets and payroll.
• Compile monthly reports, outcome metrics, and narratives for FAN leadership and funders.

Stronger Together Oversight and Expansion

• Oversee the implementation and quality of Stronger Together groups across locations.
• Develop and launch new groups based on community needs, including coordination of logistics, facilitators, and promotion.
• Support facilitators through check-ins, training refreshers, and resource sharing.

Program Promotion and Strategic Planning

• Support strategic planning efforts to grow and sustain FAN’s family recovery programming.
• Work with the leadership team to identify gaps in services and opportunities for expansion in underserved communities.
• Develop outreach strategies to promote family services across FAN platforms, partner agencies, and public-facing opportunities.
• Represent FAN and the Family Recovery Services program at public forums, conferences, community meetings, and media opportunities.
• Provide input on funding opportunities, materials development, and sustainability initiatives.

Program Development and Collaboration

• Collaborate across FAN programs to ensure family services are integrated into the full continuum of care.
• Strengthen relationships with community partners, stakeholders, and referring agencies to enhance program reach and engagement.
• Attend FAN staff meetings and local forums regularly to promote awareness and alignment.

Other Duties

• Serve as liaison between Family Recovery Services and other FAN initiatives.
• Perform additional responsibilities as assigned by the Clinical Director or Director of Operations.

Qualifications:

· Bachelor’s degree preferred in a related field such as Social Work, Psychology, Public Health, Human Services, or Counseling. Equivalent experience in peer support, recovery services, or program supervision may be considered in lieu of a degree.

· Lived experience as a family member of someone with a substance use disorder, with the ability to share that experience appropriately in a professional setting.

· Completion of the CCAR Recovery Coach Academy (post-hire).

· Experience as a Family Recovery Coach or Stronger Together facilitator preferred.

· Supervisory or leadership experience required.

· Strong understanding of family recovery, the impact of SUD, and trauma-informed peer support.

· Excellent organizational, interpersonal, and communication skills.

· Experience with strategic planning, program promotion, or community engagement is a plus.

· Proficiency in Microsoft Office, Google Suite, and data management platforms.

· Ability to work flexible hours, including evenings and weekends as needed.

· Valid Michigan driver’s license and reliable transportation.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday
• On call
• Weekends as needed

People with a criminal record are encouraged to apply

Work Location: In person