Family Support Coordinator/Office Manager

The Care House Family Support Coordinator plays a key role in the overall daily operations of the agency by assisting with activities to support families, facility management and administrative support. As the agency’s first point of contact at our Warren satellite office, the Family Support Services Assistant is responsible for reception desk and reception area operations, including welcoming families and orienting them to the agency and professionally handling all incoming calls. Other duties include:

Provides support to the Family Resource Center Coordinator and CAC Clinical and Intervention staff by overseeing day-to-day administrative responsibilities for our Warren office

Works closely with the Director of Family Advocacy, Family Resource Center Coordinator and Outreach and Prevention Coordinator to develop and implement activities for families

Maintains and updates community resources for families, locating new resources as needed.

Connects families to needed resources, both internally and in the community.

Assists with program monitoring, evaluation, data collection and reporting for grants

Assisting with creating and updating marketing materials, such as newsletters and brochures

Inventories and organizes office supplies and family pantries

Prepares for meetings at the facility, as well as making sure the office is tidy/presentable for families

Assisting with special projects and events

More information about Care House and this position (including a job description) may be found at www.mccarehouse.org under the Employment tab.

The above job description is intended to summarize the essential functions of and requirements for the performance of this job. It is not meant to be an exhaustive list of miscellaneous duties and responsibilities that may be requested in the performance of this job. Employees are occasionally required to participate in activities outside of normal business hours.

The physical environment is an office building. The position requires the ability to sit at a desk, work on a computer and do some light lifting. The position may involve some travel for meetings and training purposes. All employees must have no criminal convictions (felonies/crimes) of child abuse/neglect or violent crimes and no listing as a perpetrator on the Department of Human Services Central Registry.

Employees must be able to deal with a variety of emotions under stressful situations and be able to deal with people who may be very upset. Emotional stability and personal maturity are essential. Employees must be able to provide services to diverse populations with competency and sensitivity and maintain the highest standards of confidentiality.

Job Type: Full-time

Pay: $37,000.00 - $42,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• working with children and families: 1 year (Required)
• Microsoft Office: 3 years (Required)
• Administrative experience: 2 years (Required)

Work Location: In person