Field Supervisor

Field Supervisor - Commercial Service HVACR

Position Overview: We are seeking a dynamic Field Supervisor to help lead our team of 11 technicians at a commercial HVACR company. This role involves supervising, training, and managing service technicians while also supporting growth in our residential market.

Responsibilities:

·Supervision and Management:

• Supervise, coach, and train service technicians.
• Monitor technician performance and enforce company policies and safety protocols.
• Conduct performance appraisals and quality control inspections.

·Technical and Project Management:

• Perform preventative maintenance, troubleshooting, and repairs of commercial HVAC equipment.
• Supervise installations and ensure compliance with project scopes.
• Oversee start-up and commissioning of equipment.

·Customer and Sales Collaboration:

• Collaborate with the sales team to define equipment and service scopes.
• Interface with clients to address concerns, provide estimates, and ensure customer satisfaction.
• Maintain and build strong customer relationships.

·Operational Excellence:

• Monitor project costs and manage customer expectations.
• Ensure a safe work environment and maintain high standards of workplace conduct.
• Participate in job walks and assist in estimating quotes with sales staff.

Qualifications:

• Minimum of 5 years of experience in HVAC service, chiller, and boiler experience.
• Strong technical ability in HVAC equipment and systems.
• Valid driver's license and a clean driving record.
• Universal EPA Certification preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to develop relationships with sales, customers, and management.
• Dynamic, passionate, and team-oriented with a strong sense of urgency.
• Ability to work flexible hours as needed.
• Must occasionally lift and/or move up to 100 pounds.

Success Factors:

• Proficiency in training, coaching, and managing field service staff.
• Strong problem-solving skills and the ability to handle a fast-paced environment.
• Commitment to customer satisfaction and building long-term client relationships.
• Ability to provide exemplary customer service to both external and internal customers.

Benefits:

• 80 hours of PTO starting from the first year.
• Weekly pay and performance-based bonuses.
• Company vehicle for work purposes.
• 3.5% 401(k) match for your financial security.
• Comprehensive health coverage, including dental and vision insurance.
• Six paid holidays per year.
• Negotiable annual tool allowance.
• Company phone and laptop provided.
• Participation in company events and ongoing training opportunities.

Job Type:

• Full-time
• Day Shift, Monday to Friday with the ability to take weekend and after-hours phone calls.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• HVAC/R: 4 years (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Midland, MI (Required)

Ability to Relocate:

• Midland, MI: Relocate before starting work (Required)

Work Location: In person