Front Desk Associate

Overview
We are seeking a friendly and detail-oriented Front Desk Associate to be a key member of our team. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management functions. Your enthusiasm and organizational skills will ensure a smooth, efficient environment where visitors, resort owners, and team members feel valued and supported. This position offers flexible scheduling, on-the-job training, and an exciting opportunity to develop administrative expertise while contributing to a positive workplace culture.

Responsibilities

• Greet visitors and owners warmly, ensuring a positive impression at all times.
• Answer a two-line phone system and electronic inquiries promptly and professionally.
• Manage and coordinate reservation scheduling, arrivals, and departures using resort management systems.
• Handle data entry, review, and filing with precision to maintain accurate and organized records.
• Support additional resort management tasks such as supply inventory and restocking, mail distribution, newsletter and social media communications.
• Provide excellent customer support by addressing inquiries efficiently and courteously.
• Maintain a clean and organized reception area, ensuring all office protocols are followed.

Experience

• Previous office or administrative experience demonstrating strong clerical skills and excellent customer service.
• Proficiency in computer literacy, including Microsoft Office (Word, Excel, Outlook) and Google applications.
• Experience handling phone systems with professional phone etiquette.
• Familiarity with reservation management, data entry, filing, and proofreading.
• Experience in resort hospitality is a plus, but not required.
• Strong organizational skills with the ability to prioritize tasks efficiently and manage time effectively.

Join us as a Front Desk Associate to be the new friendly team member that keeps our office running smoothly!

Pay: From $15.00 per hour

Benefits:

• Flexible schedule
• Professional development assistance

Work Location: In person