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FRONT DESK/ KEY HOLDER

LEKFIT
346 S La Brea Ave, Los Angeles, CA 90036
From $17 an hour - Part-time

Location

346 S La Brea Ave, Los Angeles, CA 90036

Benefits
Pulled from the full job description

  • Employee discount

Full job description

Front Desk personnel's main purpose is CLIENT EXPERIENCE and maintaining BRAND INTEGRITY. As the first face a client sees when they walk in our doors, you are expected to follow all opening, closing and during class procedures provided in the Front Desk Handbook.

ROLES & RESPONSIBILITIES

  • Provide high level customer service and hospitality to all clients
  • Maintain a positive attitude and take initiative
  • Ensure a successful class check-in process
  • Ensure a successful retail check-out process
  • Maintain product knowledge for studio retail operation
  • Brand Integrity: Answering all client questions properly, maintain an excited + positive attitude regarding the brand, have a comprehensive understanding of all studio policies + implementing them.
  • Retail: Ensure that retail is fully stocked at all times

QUALIFICATIONS

  • Must have customer service experience
  • Must have the ability to prioritize and multi-task within a fast-paced environment
  • Must be willing to initiate tasks and perform duties without direction
  • Must have excellent communication skills and be able to work with a wide range of personalities
  • Must have outstanding customer service and problem-solving skills
  • Must have a positive, can-do attitude
  • Must have a friendly and professional phone and email etiquette
  • Must have the flexibility to work a non-traditional schedule - MUST HAVE WEEKEND, HOLIDAY AND EARLY MORNING/MIDDAY AVAILABILITY

Job Type: Part-time

Pay: From $17.00 per hour

Benefits:

  • Employee discount

Schedule:

  • Weekend availability

Ability to commute/relocate:

  • Los Angeles, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person